Report New WinCustomize Bugs and Other Issues
Tuesday, January 16, 2007 by T-Man | Discussion: WinCustomize Site Issues
While we have worked very hard to make the new site error free there are always a issue here and there that were simply missed. So this is the place that we would like you to submit site issues to.
Please take the time to read through items that have already been submitted so that you are not duplicating issues. This will make it much easier for us in determining new or old bugs.
Also, when reporting a problem its very important that you include the URL to the page where the problem occured. Also be as descriptive as possible. And if it is a display issue please be sure to include what browser you are running and its version.
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Reply #162 Wednesday, January 24, 2007 4:57 PM
Reply #163 Wednesday, January 24, 2007 6:21 PM
| Brokensquare Can you please reply with the URL of the skin that you are attempting to make a favorite? |
| Every time I press the button to add a skin to my favorites, a window pops up and tells gives me the old 404 site cant be found...now although this 404 is much more colorful (and contains winky)... it still means the same thing. Haven't been able to add any new favorites at all. |
The above quote is the same error I get...url to follow as requested!
http://kenwas.wincustomize.com/skins.aspx?skinid=19515&libid=8
http://kenwas.wincustomize.com/404.html?aspxerrorpath=/popups/favoriteskin.aspx
Andrew: Wasn't sure which link you need so the first is the download page, & the second link is the actual error page...Later I tried another artist, & was able to get it to work, but none of Kenwas's work would work for me...*shrug*
Reply #164 Wednesday, January 24, 2007 7:46 PM
| arcturus13 I'm not quite sure what you were trying to convey by replying with the text from some else's article... |
All the text of my reply was my own. Only the title of the other post was put forth. I believed the information in that post was similar enough to the problems being reported on this post that I wanted to make sure they were noted. The only person from Stardock who had made an reply on that post at that point was Frogboy, who asked for more details about the problems being reported there. At least 8 people had replied on that post (including, I believe, 4 who have also replied on this post), giving details of what they have experienced.
All seem to be talking about a problem that I can't find discussed on this post - page loading times, mostly using Firefox. The main mention of FF on this post is about "logins". I thought perhaps this was a separate problem, and should be noted on this post where it was asking for "bugs and other issues".
Frogboy has just replied on that post:
| I acutally don't think the difference is browsers but rather something to do with IIS and the database. My theory is that it's IIS. What's happening is that the new WinCustomize is basically a web application and that IIS is crashing regularly. If you happen to be on the site when it's restarting itself you're waiting 30 seconds for a page to come up. Otherwise, it's really fast. |
I think the site is great, and I am only trying to help where and if I can.
Reply #165 Wednesday, January 24, 2007 9:48 PM
Here are my ideas:
Much easier to notice with the different placement. Not even sure if you're considering moving them or not, but there it is anyway.
Reply #166 Wednesday, January 24, 2007 9:55 PM
Reply #167 Thursday, January 25, 2007 6:35 AM
Reply #168 Thursday, January 25, 2007 8:21 AM
Reply #169 Thursday, January 25, 2007 9:15 AM
Reply #170 Thursday, January 25, 2007 1:41 PM
Reply #172 Thursday, January 25, 2007 5:57 PM
Additionally the ads are back on the main page, and I cant access my personal page in its entirety.
Reply #173 Thursday, January 25, 2007 8:51 PM
Reply #174 Thursday, January 25, 2007 11:15 PM
1. when first comming to the site, i noticed that my original login information was not in the Nickname/Password fields.
2. opened the password options in firefox 2 and removed the password in that was there for this site.
3. closed and reopend firefox and came to the site. typed in my nickname and password in the login fields.
4. when prompted by firefox to remember the password info, selected remember.
5. after leaving the site, and comming back, found that my loginfo was not there, instead it had Nickname and *******.
6. opened the password options in forefox to make sure that my password info was there and it was.
i have firefox set to remove cookies when closing the browser closes. if you need screenshots of my firefox config, just tell me where to send them
Reply #175 Friday, January 26, 2007 2:30 AM
| The Create Your Site Now! button is on the home page even though I have a site. |
Yeah, I get that too.
Reply #179 Friday, January 26, 2007 9:18 AM
| The Create Your Site Now! button is on the home page even though I have a site. |
| Seems to be fixed. |
It's baaaaaaaaaaaaaaack
Reply #180 Friday, January 26, 2007 10:48 AM
Well guys, I had a nice lenghty reply addressing everyone individually, but sadly I clicked on Bebi's screenshot and it loaded the dang thing in teh same window, so I lost all of it. As I dont have another buncho minutes today to redo it, im just gonna blanket everyone with one statement..
I've had a look at everyone's replies to my last mammoth reply. I can verify most of the issues reported. Thanks to those who clarified what they were reporting. Thanks to those who posted steps to reproduce. THanks for the screenshots. If you are having connection problems with the website, most of the serious issues causing slowness have been resolved; be sure to do a 'tracert www.wincustomize.com' from a command prompt to see if you are having connection or routing issues between your computer and the wincustomize.com server. If you see any hops over 150ms then theres a good chance theres some routing issues.
Let the good times roll...
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Reply #161 Wednesday, January 24, 2007 4:49 PM
Every time I press the button to add a skin to my favorites, a window pops up and tells gives me the old 404 site cant be found...now although this 404 is much more colorful (and contains winky)... it still means the same thing. Haven't been able to add any new favorites at all.
The floggings will continue until morale improves!