Report New WinCustomize Bugs and Other Issues
Tuesday, January 16, 2007 by T-Man | Discussion: WinCustomize Site Issues
While we have worked very hard to make the new site error free there are always a issue here and there that were simply missed. So this is the place that we would like you to submit site issues to.
Please take the time to read through items that have already been submitted so that you are not duplicating issues. This will make it much easier for us in determining new or old bugs.
Also, when reporting a problem its very important that you include the URL to the page where the problem occured. Also be as descriptive as possible. And if it is a display issue please be sure to include what browser you are running and its version.
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Reply #222 Tuesday, February 6, 2007 11:28 PM
1. when first comming to the site, i noticed that my original login information was not in the Nickname/Password fields.
2. opened the password options in firefox 2 and removed the password in that was there for this site.
3. closed and reopend firefox and came to the site. typed in my nickname and password in the login fields.
4. when prompted by firefox to remember the password info, selected remember.
5. after leaving the site, and comming back, found that my loginfo was not there, instead it had Nickname and *******.
6. opened the password options in forefox to make sure that my password info was there and it was.
7. had to retype my nickname and password
8. firefox 2.0 did NOT prompt me to remember the password.
i have firefox set to remove cookies when closing the browser closes. if you need screenshots of my firefox config, just tell me where to send them
Reply #223 Wednesday, February 7, 2007 6:55 AM
While being 23 isn't a problem since I have my 45th birthday in a few days 
it does look kinda funny to be Ms. thecookiejar while it says I'm Male. I have changed it to Female many times, but it won't stay! Not a big issue, it's been like that since the new change on the site. Just wondering if it will eventually be changed. 
Reply #224 Wednesday, February 7, 2007 7:17 AM
c.j. woodfill the same thing happens here....The only thing that I have found is that if I type just the first letter of my login a dropdown with my complete login appears...clicking on that fills in both the login name & my password, then I click login and everything works. I believe that is why Firefox does not ask again to remember your login.
I as well have done the same processes as you with the same results. All of my other passwords at other sites work normally.
It's My Secret
Reply #225 Wednesday, February 7, 2007 8:24 AM
cjwoodfill, that's yer problem right there 
Our login system is cookie-based. If you would like to be 'remembered' as logged in the next time you visit the website (after you close your browser) you'll have to allow an exception for wincustomize, and not remove it's cookies when you logout. You'll also have to allow *stardock* cookies to remain. If Firefox is doing something wonky with it's auto-field-fill-in dealy, there's not much we can do at this point. That might be something we can look into juryrigging especially for Firefox at a later date.
Z71, If you see any cookies that have the [2] appended to them, nuke em. IE does that to use constantly (because we are screwing with our own cookies programatically to test a lot) and it usually borks something. Just to be safe I would remove any cookies with the [2] appended to the end. I'll have a look at the advertisement issue. Seems as though something is surely amiss.
Reply #226 Wednesday, February 7, 2007 8:35 AM
thecookiejar, Well your DOB shows in the database as you being born in 1983, so you may wish to update that But the Male bit doesnt make any sense. I'll have a look and see what's up. (The db shows you as a Female, so something is wonky there)
Edit - I've also noticed that for your Stardock.Net account, you have your gender set to male as well. Now, the Personal Info tab says that you're a female ok, but the Stardock.Net account says Male. So I'm not entirely sure which one to use. T-man gets back this week from vacation and I'll have a chat with him to see what we should do about possibly consolidating these. For the time being, you can use the Stardock Account tab in My Settings to change that information.
Reply #227 Wednesday, February 7, 2007 10:10 AM
Nuked the
..........(z71@wincustomize[2].txt).
Went to another wincustomize page and got this:
z71@gamezone[2]
[email protected][1]
z71@zedo[1]
z71@atdmt[1]
z71@wincustomize[2].txt
Deleted all but the startdock one.
Haven't seen them for the past 10 min......?
Update:
Adds still = yes. Oh, and have noticed that when I get the wincustomize[1].txt, I can browse about 3 or 4 pages ok, then the same cookie will switch to wincustomize[2]. Then the adds are back.
Reply #228 Wednesday, February 7, 2007 10:29 AM
Reply #229 Wednesday, February 7, 2007 12:39 PM
cjwoodfill, that's yer problem right there. Our login system is cookie-based. If you would like to be 'remembered' as logged in the next time you visit the website (after you close your browser) you'll have to allow an exception for wincustomize, and not remove it's cookies when you logout. You'll also have to allow *stardock* cookies to remain.
if that is true, then why does netscape and internet explorer remember the password information? they both are also set to remove all cookies when closing. and they both remember my login information and do not require me to retype it in everytime i visit this site. i just do not want to keep having to type my login everytime i come here.
If Firefox is doing something wonky with it's auto-field-fill-in dealy, there's not much we can do at this point. That might be something we can look into juryrigging especially for Firefox at a later date.
i hate to say this, but i'm not ready to accept the fact that this is an issue with "Firefox doing something wonky with it's auto-field-fill-in dealy", i say that because this issue started when the new wincustomize came out. but just to make sure, i will go ahead and install firefox 1.5 and see if it happens with that version too. just so i can make sure firefox 2 is not the source of the issue.
Reply #230 Wednesday, February 7, 2007 12:59 PM
Reply #231 Wednesday, February 7, 2007 3:26 PM
Reply #232 Wednesday, February 7, 2007 3:38 PM
Reply #233 Wednesday, February 7, 2007 5:11 PM
i don't think that i'm making my issue clear enough..
not to be rude, but THE ISSUE IS NOT WETHER OR NOT I'M ALREADY LOGGED IN WHEN I COME HERE!!!
the issue is are fields that says NICKNAME and PASSWORD. otherwise known as the LOGIN FIELDS.
i can remove the stored password info for this site in firefox. i can type my nickname "c.j. woodfill" then i can type my password. firefox then prompts me if i want to remember the password information. i select REMEMBER. by doing this, the next time i come to this site, my NICKNAME and PASSWORD should be there already WITHOUT me having to retype them in. but what is happening is that MY LOGIN INFORMATION IS NOT THERE WHEN I COME BACK TO THE SITE!!! instead it has the default NICKNAME for the nickname.
i already know that this site relies on cookies inorder to remember whether or not you are logged in if the user decides to go to a different site. that aspect works fine. i can come here, log in, and if i go to another site and come back, then it does remember the fact that i never logged out. 99.99999% of the websites around the world that requires a log in is set up that way. but like i said, that's not the issue
Reply #234 Wednesday, February 7, 2007 5:42 PM
thecookiejar, Well your DOB shows in the database as you being born in 1983, so you may wish to update that But the Male bit doesnt make any sense. I'll have a look and see what's up. (The db shows you as a Female, so something is wonky there)
Edit - I've also noticed that for your Stardock.Net account, you have your gender set to male as well. Now, the Personal Info tab says that you're a female ok, but the Stardock.Net account says Male. So I'm not entirely sure which one to use. T-man gets back this week from vacation and I'll have a chat with him to see what we should do about possibly consolidating these. For the time being, you can use the Stardock Account tab in My Settings to change that information.
Thanks for the help. I did change it on Stardock, but still shows as Male, 23...LOL! It's not a big thing, just something to add to the list. BTW...how can I change my email address for Wincustomize to my new one that Stardock has on record? I have looked for a place to change that and no luck. Thanks again!
Reply #235 Wednesday, February 7, 2007 5:55 PM
So the site is in fact saving the info even when I clean my cookies as I did before logging in this evening. I had to do the same thing, type in my first letter and select the dropdown with filled in my passowrd and login. As with all my other login sites there is no problem deleting my cookies, its just the necessity of having to type in that first letter and accessing the dropdown at this site.
It's My Secret
Reply #236 Wednesday, February 7, 2007 6:56 PM
if there is anything i can do, please send me a note or email and i'll help as best as i can
Reply #237 Wednesday, February 7, 2007 7:01 PM
Forgot to add: the images seem to be back in the new skin notification emails.
Reply #238 Wednesday, February 7, 2007 7:52 PM
Reply #239 Thursday, February 8, 2007 12:16 AM
Reply #240 Thursday, February 8, 2007 5:26 AM
this started today...when i click on my watchlist, i get a 404 error
Same here I can't access it from the front page but when I go to forums or a recent post I can access my watchlist.
It's My Secret
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Reply #221 Tuesday, February 6, 2007 8:21 PM