Report New WinCustomize Bugs and Other Issues
Tuesday, January 16, 2007 by T-Man | Discussion: WinCustomize Site Issues
While we have worked very hard to make the new site error free there are always a issue here and there that were simply missed. So this is the place that we would like you to submit site issues to.
Please take the time to read through items that have already been submitted so that you are not duplicating issues. This will make it much easier for us in determining new or old bugs.
Also, when reporting a problem its very important that you include the URL to the page where the problem occured. Also be as descriptive as possible. And if it is a display issue please be sure to include what browser you are running and its version.
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Reply #202 Monday, February 5, 2007 8:03 PM
Testing the new quote thing...it looks a lot better now, but I have a request/suggestion. Would there be anyway to have it automatically reference who the quote came from and which reply? You know, like how other forums do it, otherwise all this out-of-context quoting is confusing. @_@
Reply #203 Monday, February 5, 2007 10:56 PM
Have I been blocked from having a personal page or is this just another odd error?
PC
Reply #204 Monday, February 5, 2007 11:02 PM
Have I been blocked from having a personal page or is this just another odd error?
Someone else was having a problem too, something about having to change the nick because it had invalid characters.
Reply #205 Tuesday, February 6, 2007 4:43 AM
Thanks
PC
Reply #206 Tuesday, February 6, 2007 4:54 AM
Should there be any further questions as to my ability to submit text to the three fields that one must submit to, to get a personal site? I will gladly do a video with Camtasia so that we are all clear on the situation. All any reasonable person needs to do is ask.
Thanks,
Corey
Reply #207 Tuesday, February 6, 2007 6:33 AM
Have I been blocked from having a personal page or is this just another odd error?
PC
Right now PC I believe there is a problem with this - Ive had a personal site for years . Yet several times a day when I click on my ' site " after logging in it takes me to the page to create a WC site...I have to click on my site several times to get it to load and sometimes it requires logging in an out again.
Reply #208 Tuesday, February 6, 2007 6:52 AM
Reply #209 Tuesday, February 6, 2007 8:18 AM
Thats odd - when I click on his user name Im seeing his profile but it doesnt have the tabs for gallery etc like the WC sites and the URL is :
http://users.wincustomize.com/1271031
Doesnt have his name in the url.
If I type in my own URL with his User name :
http://TheGuyPc.wincustomize.com/
I get WC 404 error
( using FF 2.0.0.1 )
Reply #210 Tuesday, February 6, 2007 8:24 AM
Well poo. I was just about to debug this. If anyone else runs across this, please let it fail and let me know. It's one of those things where we actually need an account that is failing with the site creation because we cant reproduce it straight away.
Fairyy, I've not yet seen that issue or had it reported. I've been sitting here for about 10 minutes clicking on the link to your site and it comes up ok each time. Can you provide any other information on that?
Just as a side note, I never dismiss anything that is reported to us, personally. A lot of the time these errors are very conditional, and with 2million + accounts, things sometimes sneak through. We had almost a month of beta testing with a pretty big userbase before the site went live. And well, there were just some bugs that only wanted to come out when we had a huge amount of traffic hitting the site. Sometimes conditions for actually seeing a bug in action have to do with a user's pc configuration, their individual browser install, their account specifically, or some other variable that only a psychic could predict. We'll always do our best to reproduce (in order to debug) an issue, but please bear with us, and please believe us, when every now and then we say that there are just some bugs that we have a heck of a hard time getting to show up and occur. 
Reply #211 Tuesday, February 6, 2007 8:27 AM
http://users.wincustomize.com/1271031
Yeah ditto. That link right there is how regular profiles are looked at. So mebbe his site still isnt created, which means I can debug that! Joy! 
(You only get the tabs and stuff when you create a personal site)
I'll be doing some work on the personal sites/profiles today, so hopefully I can get this one knocked out. Along with some of the other issues the personal sites have popped up.
Reply #212 Tuesday, February 6, 2007 8:59 AM
TheGuyPc, During debugging your site was created for you. http://theguypc.wincustomize.com is up and working. Thanks for pointing that out, you uncovered a good bug in the system. If anyone else if having issue with creating the wincustomize personal sites, we'll have a new publish up later on today that will fix the issue.
Reply #213 Tuesday, February 6, 2007 12:09 PM
I'll try to get a SS next time it happens - it usually begins with a Check mark showing up where my user name is and the " create your WC account " flashes on for a second then disappears. On another thread I did see a few mention this last weekend. I remember one person saying that is was gone - then it was back..I cant remember what thread it was. Anyway, I've deleted all cookies and temp files recently so not sure if it will happen today...stay tuned...
Reply #214 Tuesday, February 6, 2007 2:28 PM
Reply #215 Tuesday, February 6, 2007 3:49 PM
Yes, and I didn't (not one single time) have a problem until you went live.
andrew, I have to ask.
Does this site use cookies?
I've looked in all my cookies folders (could only find one) and it's always empty. Even when I visit other sites and log-in, it's still empty.
I would like to think I'm pretty knowledgable, but if it doesn't have cookies, then how are the setting saved on my computer?
Or is this something new in IE7, that I haven't read about.
How are the setting saved?
I'm only guessing about the cookies. It might be something totally different, but whenever I've had a log-in, log-out problem, it's the cookies 100% of the time.
Reply #216 Tuesday, February 6, 2007 4:17 PM
Reply #217 Tuesday, February 6, 2007 4:23 PM
Go to C documents & settings ( your folder) or all users and see cookies
I have 1 mysecret@stardock[1].txt It holds the user info id
You should have that cookie when you are logged in...Maybe can find source of problem if that cookie is not there
It's My Secret
Reply #218 Tuesday, February 6, 2007 5:17 PM
I finally figured out that I still have the Hide Protected Files still checked.
Anyways, I found the cookies but I have (2) text files. (z71@stardock[1].txt) and (z71@wincustomize[2].txt).
I closed out IE7 and deleted the files and then did a complete system clean.
Came back and logged-in.
Still adds and no title above my name.
Reply #219 Tuesday, February 6, 2007 6:21 PM
I do have one question though. I would like to add my favorite skin which is Avenger by Mike Bryant. When I go to the "Favorites" section, it doesn't allow me to do anything. Here is what I'm seeing.
Am I in the right area? This looks like some kind of input dialogue box, but I can't input anything using either of the tabs (Skins/Articles)
Thanks again,
PC
Reply #220 Tuesday, February 6, 2007 6:27 PM
Go to the skin itself - there will be a place to click on to add the skin to your favourites - it usually wont show up until you log in an out again.
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Reply #201 Monday, February 5, 2007 9:36 AM