Stardock Central Failure

Monday, December 5, 2005 by David Bird | Discussion: Object Desktop

Just tried using Stardock Central to get and install WindowBlinds 5.

Downloading the file wb5.sdc is fine if a bit on the slow side but install is not fine as witness the log file contents posted below:-

======================================================================================================================================

-- [Application] ----------------------------------------------------
Name: Stardock Central
Path: C:\Program Files\Stardock\SDCentral
Version: 2.20.357, build: 103

-- [System Information] ---------------------------------------------
Platform: Microsoft Windows Windows XP, 5.1.2600 Service Pack 2
Display: Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family
Driver Version: 6.14.10.3943
System Dir: C:\WINDOWS\system32
Time / Date: 19:04:26 -- Monday, December 05, 2005

-- [Installing] -----------------------------------------------------
Server: http://sdcentral2.stardock.com
Server Dir: public
Network Id: odnt
Name: WindowBlinds 5
App Id: wb5
Installed: False
Version: 5.00.001
Type: production
Reg Key: WindowBlinds
Install Dir: C:\Program Files\Stardock\Object Desktop\WindowBlinds
Exe: wbconfig.exe
Last Updated: 11/28/2005

-- [Account] --------------------------------------------------------
First Name: *****
Last Name: ****
Email: ******************************

-- [Installation] ---------------------------------------------------
Download: C:\Program Files\Stardock\SDCentral\data\public\wb5\production\wb5.xml 1
Load: C:\Program Files\Stardock\SDCentral\data\public\wb5\production\wb5.xml 1
Download: C:\DOCUME~1\DAVIDJ~1\LOCALS~1\Temp\sdcentral\wb5.sdc 1
Extract C:\DOCUME~1\DAVIDJ~1\LOCALS~1\Temp\sdcentral\wb5.sdc 0 (sdczip error code 1)
Result: Installation failed (21)

======================================================================================================================================

So what has gone wrong, where has it gone wrong - my end of things or yours (I did try it twice) - and how do I go about fixing it ?

Thanks in advance.

David John Bird
1 Reply 5 Referrals
Lantec
Reply #1 Monday, December 5, 2005 3:29 PM
I know I'm stating the obvious but, it looks to me to be some error in decompressing the zip file. Since the release of SP2 I always look at my security programs first for any settings which may block a script from completing, change the extension on a zip file from say .sdc to .zip or block access to a certain site. There are 3 site addresses involved in Wincustomize operating normally for instance.

I've found things tend to work better if I uninstall the previous version first. Since I archive on a regular basis I rarely have any problems doing so.

While Stardock techs monitor the boards on a regular basis, this is mostly a user to user help forum. If you want to be sure that Stardock gets your info you might be better off emailing [email protected]

Wish I could help more but there's not much to go on.

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