Yahoo Messenger 7....problems
system goes into safe mode
Saturday, September 17, 2005 by starkers | Discussion: Internet
My wife has friends with whom she keeps in touch on yahoo messenger, which is all well and good....if ever she can get me out of WC long enough 
Seriously though, we downloaded the most recent version, as recommended, but when it's installed our system goes into safe mode, making it rather difficult to read anything on the screen. We have tried uninstalling and reinstalling without success, with no response from yahoo in days now, and wonder if anyone here has any ideas as to resolving this issue. We have tried links to previous versions but all take us to the most recent one, so that is not an option, and there are no prior system restore points available.
Any help will be greatly appreciated as my wife would like to contact or be contacted by a couple of friends who use the service......and thanks in advance
Seriously though, we downloaded the most recent version, as recommended, but when it's installed our system goes into safe mode, making it rather difficult to read anything on the screen. We have tried uninstalling and reinstalling without success, with no response from yahoo in days now, and wonder if anyone here has any ideas as to resolving this issue. We have tried links to previous versions but all take us to the most recent one, so that is not an option, and there are no prior system restore points available. Any help will be greatly appreciated as my wife would like to contact or be contacted by a couple of friends who use the service......and thanks in advance
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yrag
Reply #22 Tuesday, September 20, 2005 1:03 PM
Reply #22 Tuesday, September 20, 2005 1:03 PM
.....the ole double post 
Sometimes, this site drives me crazy......oh...wait a minute......I was already there.........
Sometimes, this site drives me crazy......oh...wait a minute......I was already there.........
starkers
Reply #24 Tuesday, September 20, 2005 1:36 PM
Reply #24 Tuesday, September 20, 2005 1:36 PM
yrag....I'm baaaack. 
Okay, the SATA drive that previously contained the OS is now purely a storage disk and has no drivers. I have 2 SATA drives: a 160gig and an 80 gig as storage, and the 160gig IDE partitioned into C:/ D:/ and E:/......the SATA's are both connected directly to the Motherboard. All drives are registered correctly in disk management and are healthy.
In Device Manager, all entries show as working normally but for 2 multimedia devices entries showing as not loaded because nothing is connected to them. The printer is unplugged....was not reconnected when I did a clean up with compressed air a few days ago....didn't work, no point.
Hope all this helps to brainstorm the situation....'tis 4.30 in the morning here and I don't wanna aggravate that crick in my neck
Okay, the SATA drive that previously contained the OS is now purely a storage disk and has no drivers. I have 2 SATA drives: a 160gig and an 80 gig as storage, and the 160gig IDE partitioned into C:/ D:/ and E:/......the SATA's are both connected directly to the Motherboard. All drives are registered correctly in disk management and are healthy.
In Device Manager, all entries show as working normally but for 2 multimedia devices entries showing as not loaded because nothing is connected to them. The printer is unplugged....was not reconnected when I did a clean up with compressed air a few days ago....didn't work, no point.
Hope all this helps to brainstorm the situation....'tis 4.30 in the morning here and I don't wanna aggravate that crick in my neck
starkers
Reply #25 Tuesday, September 20, 2005 1:53 PM
Reply #25 Tuesday, September 20, 2005 1:53 PM
fairyy~.....no, no such luck 
Unfortunately, uninstalling the graphics drivers and removing all traces with driver and registry cleaners created another issue....something went amiss with NET framework in the process and it took ages to resolve that before i could move forward with this yahoo messenger issue. Have done all the things yrag advised, but will not try to reinstall ypager until more is known as to why is crashes the display drivers. What a pain in the arse it all is...all for a proggy if rarely use, if ever. My wife likes to have it though, mostly to stay in touch with some friends and family members.....without the phone bill being grounds for divorce
With a bit of luck.....but there again, mines so bad that if it was raining money, I'd get washed down the gutter with a rubber cheque (ENG/AU) check (US)
Unfortunately, uninstalling the graphics drivers and removing all traces with driver and registry cleaners created another issue....something went amiss with NET framework in the process and it took ages to resolve that before i could move forward with this yahoo messenger issue. Have done all the things yrag advised, but will not try to reinstall ypager until more is known as to why is crashes the display drivers. What a pain in the arse it all is...all for a proggy if rarely use, if ever. My wife likes to have it though, mostly to stay in touch with some friends and family members.....without the phone bill being grounds for divorce With a bit of luck.....but there again, mines so bad that if it was raining money, I'd get washed down the gutter with a rubber cheque (ENG/AU) check (US)
yrag
Reply #26 Tuesday, September 20, 2005 2:19 PM
Reply #26 Tuesday, September 20, 2005 2:19 PM
I'm intrigued with your drive setup.....unless you tell me different, I'll assume all programs are loaded to the C:\ partition. The multimedia devices not showing correctly in Device Manager makes me think it's an onboard chip that's enabled in the bios (disable it if you're not going to use it). That leads me to the next question; when you changed the SATA to a secondary, did you change anything in the bios to reflect the new boot sequence? When you cleaned, you didn't happen to pull the memory out, did you?
starkers
Reply #27 Tuesday, September 20, 2005 2:54 PM
Reply #27 Tuesday, September 20, 2005 2:54 PM
yrag....yep, all proggies are on C:\. The mutimedia controllers in Device Manager have been disabled....to do with a TV tuner card I've not gotten around to reinstalling properly yet
To save me the hassle, I took the box in and my techie put the IDE in and assigned it to primary boot, SATA to secondary....the SATA HD was reformatted prior to that and had no drivers installed.
When I cleaned, nothing internal was removed, just the side panels to gain access to blow out dust deposits with a can of compressed air.
You know, it'd really piss me off to go through this process of elimination and find nothing wrong, only then to receive a message from yahoo to say that they've re-engineered it for me cos I used the webcam to moon somebody who was rude to me
To save me the hassle, I took the box in and my techie put the IDE in and assigned it to primary boot, SATA to secondary....the SATA HD was reformatted prior to that and had no drivers installed.
When I cleaned, nothing internal was removed, just the side panels to gain access to blow out dust deposits with a can of compressed air.
You know, it'd really piss me off to go through this process of elimination and find nothing wrong, only then to receive a message from yahoo to say that they've re-engineered it for me cos I used the webcam to moon somebody who was rude to me
~Angelic DestinE
Reply #28 Tuesday, September 20, 2005 2:58 PM
Reply #28 Tuesday, September 20, 2005 2:58 PM
I have the same problem with the new AIM so you know what I did? Downloaded Trillian which took care of all the little Messenger quirky probs.
yrag
Reply #29 Tuesday, September 20, 2005 3:10 PM
Reply #29 Tuesday, September 20, 2005 3:10 PM
Well, then prepare yourself to be pissed off.....excluding Yahoo, your drive set-up as well as all your hardware and software is running and running correctly. The HP software for that 1200 series is known to be buggy as hell and has been revised several times without much success. If you un-install whatever HP software you presently have then try just updating the drivers through the Device Manager (you may have to try several times before it takes). Hell, Windows may install them for you when you plug it in. Once the drivers are installed all functions will work....just without the eye candy.
......and that leaves us with Yahoo (in this case 'without'). Having said the above, it is clear ypager is evil and should be avoided until the smoke clears and we get a better sense from other users what problems they're having.
......soooooooooo......hand your wife a phone.....
......and that leaves us with Yahoo (in this case 'without'). Having said the above, it is clear ypager is evil and should be avoided until the smoke clears and we get a better sense from other users what problems they're having.
......soooooooooo......hand your wife a phone.....
starkers
Reply #30 Tuesday, September 20, 2005 3:49 PM
Reply #30 Tuesday, September 20, 2005 3:49 PM
Oh well, yahoo messenger is out for the time being, then.....as for the phone, a second-hand pushbike would be cheaper in the long run...she can go visit instead Wow, this could work out real well for me....more time on the puter to myself without the evil eye.....less reason for in-laws to visit Picturing her on a bike cracks me up though....better put training wheels on to begin with
As for the HP situation, I'll see if they have anything on the website that may help....in any event, I'll reinstall later, hopefully with the eye candy for convenience. Now where's that praying to the heavens emoticon that would be so fitting here?
I sleep now...errands to do later....guts for garters if unproductive due to lack of snooze....zzzzzzzzzzzzzzzzzzzzz
Wow, this could work out real well for me....more time on the puter to myself without the evil eye.....less reason for in-laws to visit Picturing her on a bike cracks me up though....better put training wheels on to begin with As for the HP situation, I'll see if they have anything on the website that may help....in any event, I'll reinstall later, hopefully with the eye candy for convenience. Now where's that praying to the heavens emoticon that would be so fitting here?
I sleep now...errands to do later....guts for garters if unproductive due to lack of snooze....zzzzzzzzzzzzzzzzzzzzz
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Reply #21 Tuesday, September 20, 2005 1:03 PM
....oh...that's OK then....
I guess it was in this state you forgot the HP thingy.......
Two things are problematic; the failed HP install (just loading the drivers won't do with HP) and the SATA as your secondary drive. For the time being, un-plug the printer. That could be causing a USB problem. We'll deal with that in a bit. I need to know if the drivers are loaded for the SATA drive and what the SATA cable is plugged into...an adapter or directly to the motherboard. In Device Manager check to see that Windows ID's all your drives correctly. While you're there, look to see what else isn't correctly identified (excluding the printer)