KeepSafe causes Outlook 2003 to Crash when Sending
Wednesday, September 14, 2005 by Jim Park | Discussion: ThinkDesk
The reason I bought ThinkDesk was really for KeepSafe but its got the most problems so far *sigh*. When KeepSafe is up for a while, then when I use Outlook 2003 to send e-mail, Outlook will crash upon hitting the send button. When I kill KeepSafe, then Outlook is fine. Then if I load KeepSafe, it's again okay for a while. Then again KeepSafe will start killing Outlook and I have to go through the process of killing KeepSafe and opening Outlook, reloading KeepSafe etc. 
Jim Park
Reply #2 Thursday, September 15, 2005 1:46 PM
Reply #2 Thursday, September 15, 2005 1:46 PM
Microsoft Office Outlook has encountered a problem and needs to close. We are sorry for the inconvenience.
Error signature:
AppName: outlook.exe AppVer: 11.0.6353.0 AppStamp:408f2937
ModName: unknown ModVer: 0.0.0.0 ModStamp:00000000
fDebug: 0 Offset: 00e60004
I couldn't type everything from the error report contents but I typed what I thought might be helpful:
Exception Information
Code: 0xc0000005
Flags: 0x00000000
Record: 0x0000000000000000
Address: 0x0000000000e60004
Module 1
OUTLOOK.EXE
Image Base: 0x30000000
Image Size: 0x00000000
Checksum: 0x000319a8
Time Stamp: 0x408f2937
Version Information
Signature: feef04bd
StrucVer: 00010000
FileVer: (11.0:6353.0)
ProdVer: (11.0:6353.0)
FlagMask: 0000003f
Flags: 00000000
OS: 00040004
FileType: 00000001
SubType: 00000000
FileDate: 00000000:00000000
...
I should also note that I'm using Google Desktop Search and using Word as my editor for Outlook.
Error signature:
AppName: outlook.exe AppVer: 11.0.6353.0 AppStamp:408f2937
ModName: unknown ModVer: 0.0.0.0 ModStamp:00000000
fDebug: 0 Offset: 00e60004
I couldn't type everything from the error report contents but I typed what I thought might be helpful:
Exception Information
Code: 0xc0000005
Flags: 0x00000000
Record: 0x0000000000000000
Address: 0x0000000000e60004
Module 1
OUTLOOK.EXE
Image Base: 0x30000000
Image Size: 0x00000000
Checksum: 0x000319a8
Time Stamp: 0x408f2937
Version Information
Signature: feef04bd
StrucVer: 00010000
FileVer: (11.0:6353.0)
ProdVer: (11.0:6353.0)
FlagMask: 0000003f
Flags: 00000000
OS: 00040004
FileType: 00000001
SubType: 00000000
FileDate: 00000000:00000000
...
I should also note that I'm using Google Desktop Search and using Word as my editor for Outlook.
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Reply #1 Thursday, September 15, 2005 4:51 AM