Norton Antivirus Problems
Any ideas?
Friday, July 8, 2005 by starkers | Discussion: Personal Computing
I recently purchased an OEM version of Norton Internet Security 2004 and have had nothing but trouble with it from day one with the antivirus component refusing to perform manual or scheduled system scans. So far it has been installed on 5 occasions, and each time this is the result.
The first time it was installed, the system scan worked only once and had to be uninstalled with difficuly in safe mode as it wouldn't allow me to otherwise. Same with the second install (no scans) but it wouldn't uninstall and messed up other programs, thus forcing me to rewrite Windows XP and starting from scratch. With a clean install and nothing else to interfere with it, the system scan worked once and refused to run again, forcing another rewrite which produced the same result. The 5th install was done by a techie after a clean install of Windows and all seemed well until trying to perform a system scan. Again it didn't work, and again I can't uninstall it to try again. Furthermore, System Restore seems to have been disabled since the first and only scan on June 26, whereas it worked prior to this. The bold dates still show on the calendar, but when trying to restore my system to a date before this, a "no change page" returns.
I never had these problems with my previous version of Nortons (Internet Security 2003) and I'm at a loss as how to remedy the situation without buying another copy and wasting what Ive already spent. My techie believes it may be caused by Object Desktop as there are no known software conflicts with my other programs - could this be so? I would hardly think so as system scans didn't work on clean installs with or without OD, though I did install ObjectDock after that first scan, which may have caused an issue, perhaps.
In any event, it looks like I'm up for another clean install of XP and another copy of Nortons, unless somebody can help wih another solution.....pleeeeeeease, and thank you in advance for any ideas
The first time it was installed, the system scan worked only once and had to be uninstalled with difficuly in safe mode as it wouldn't allow me to otherwise. Same with the second install (no scans) but it wouldn't uninstall and messed up other programs, thus forcing me to rewrite Windows XP and starting from scratch. With a clean install and nothing else to interfere with it, the system scan worked once and refused to run again, forcing another rewrite which produced the same result. The 5th install was done by a techie after a clean install of Windows and all seemed well until trying to perform a system scan. Again it didn't work, and again I can't uninstall it to try again. Furthermore, System Restore seems to have been disabled since the first and only scan on June 26, whereas it worked prior to this. The bold dates still show on the calendar, but when trying to restore my system to a date before this, a "no change page" returns.
I never had these problems with my previous version of Nortons (Internet Security 2003) and I'm at a loss as how to remedy the situation without buying another copy and wasting what Ive already spent. My techie believes it may be caused by Object Desktop as there are no known software conflicts with my other programs - could this be so? I would hardly think so as system scans didn't work on clean installs with or without OD, though I did install ObjectDock after that first scan, which may have caused an issue, perhaps.
In any event, it looks like I'm up for another clean install of XP and another copy of Nortons, unless somebody can help wih another solution.....pleeeeeeease, and thank you in advance for any ideas
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starkers
Reply #22 Sunday, July 10, 2005 11:53 AM
Reply #22 Sunday, July 10, 2005 11:53 AM
Hey Jafo...a more fitting candidate...little Johhny Howard.
Family member indeed...that's wicked...but then again, I've an aunt and uncle that I'd....
Well my NIS seems to be behaving for the moment (last night blocking 2 intrusion attempts from somewhere in Taiwan), but since starting this thread and speaking with others, I'm convinced now to switch over to AVG, tho I'll most likely go with the professional version for the additional support.
Family member indeed...that's wicked...but then again, I've an aunt and uncle that I'd....
Well my NIS seems to be behaving for the moment (last night blocking 2 intrusion attempts from somewhere in Taiwan), but since starting this thread and speaking with others, I'm convinced now to switch over to AVG, tho I'll most likely go with the professional version for the additional support.
_02
Reply #23 Sunday, July 10, 2005 2:20 PM
You won't be sorry. I have the pro version. I have yet to need any support though. You will also get 2 years free udates as opposed to Nortons 1. You have endless free updates with the free version. My husband has the free version on his computer, and has never had a problem either.
Reply #23 Sunday, July 10, 2005 2:20 PM
| I'm convinced now to switch over to AVG, tho I'll most likely go with the professional version for the additional support. |
You won't be sorry. I have the pro version. I have yet to need any support though. You will also get 2 years free udates as opposed to Nortons 1. You have endless free updates with the free version. My husband has the free version on his computer, and has never had a problem either.
DaRkFuSsIoOn
Reply #24 Sunday, July 10, 2005 4:56 PM
Reply #24 Sunday, July 10, 2005 4:56 PM
Norton Antivirus Problems?? 
I don't like Norton 
....I use F-secure and its a great antivirus.
You can try it.
I don't like Norton 
....I use F-secure and its a great antivirus. You can try it.
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Reply #21 Saturday, July 9, 2005 10:32 PM
I guess for now I'll be giving AVG a try until I can afford NOD32.