Account Information, on My Account page

Saturday, June 11, 2005 by Cavan1 | Discussion: WinCustomize Talk

When click Account Information there is no info displayed. What is this for?
First Previous Page 1 of 2 Next Last
yrag
Reply #1 Saturday, June 11, 2005 7:04 PM
Turn off any pop up blockers.....

.......either that or you're not really here.
Cavan1
Reply #2 Saturday, June 11, 2005 7:17 PM
I use FireFox, turned off pop up blocker, no difference, added My Account page to allowed list still nothing.
No other pop up blockers installed.
Thanks for the reply yrag.
yrag
Reply #3 Saturday, June 11, 2005 7:19 PM
Well, there you have it.......you really aren't here.

Is it asking for your email/password?
Cavan1
Reply #4 Saturday, June 11, 2005 7:25 PM
No not asking for anthing, page loads fine just no info displayed.Link see my desktop.
yrag
Reply #5 Saturday, June 11, 2005 7:31 PM
You're blocking 3rd party cookies somewhere or it could just be you need to give www.Wincustomize.com/ Stardock.com full permission in your firewall. This is all the addy consist of: https://www.wincustomize.com/MyAccount.aspx?p=4
Cavan1
Reply #6 Saturday, June 11, 2005 7:54 PM
Used IE6, pop up blocker off, no toolbars at all installed, cookies set to accept all, disabled firewall still no info. When on account info page and log out tells me must be logged in to see info.
yrag
Reply #7 Saturday, June 11, 2005 8:07 PM
Use the WC Browser and see what it does........
Cavan1
Reply #8 Saturday, June 11, 2005 9:18 PM
Does not show any info on WC browser either. Thanks for trying to help yrag.
No info using SDC either.
yrag
Reply #9 Saturday, June 11, 2005 9:53 PM
What firewall, spyware and AV proggies are you using?
Cavan1
Reply #10 Saturday, June 11, 2005 10:23 PM
Firewall and AV McAfee, spyware running real time MS Antispyware and Pest Patrol.
yrag
Reply #11 Saturday, June 11, 2005 10:39 PM
Try the WC site each time you change something......shut down Pest Patrol 1st. Next MS spyware. Last, short of shutting down AV, disable the script protection. Failing that, disable the AV program. Do not disable the firewall for any reason. If, however, any mobile code is disabled within the firewall, then enable them. You're looking for any settings blocking javascript, vbscript, activeX or mimi-type objects.
Cavan1
Reply #12 Saturday, June 11, 2005 10:59 PM
Had spyware and AV disabled still the same.
You're looking for any settings blocking javascript, vbscript, activeX or mimi-type objects.


No settings blocking any of these. With both FF and IE6 no problems any sites, no problems at WC other than account info, could it be something on WC end of things.
yrag again Thanks for taking the time to try to help. As said above I am thinking WC problem as is only thing not working anywhere on the net for me.
yrag
Reply #13 Saturday, June 11, 2005 11:05 PM
OK.....one last thing. Maybe we're making this too hard. What version of SDC do you have installed?

Posted via WinCustomize Browser/Stardock Central
Cavan1
Reply #14 Saturday, June 11, 2005 11:09 PM
SDC 2.07a[b].110,build 86.
Was updated only a day or two ago.
yrag
Reply #15 Saturday, June 11, 2005 11:13 PM
In SDC settings, change from 'Check for SDC beta' to 'SDC released version'. Re-start SDC and it should upgrade to 2.07.333 build 86. Re-boot. Now try it.
Cavan1
Reply #16 Saturday, June 11, 2005 11:34 PM
it should upgrade to 2.07.333 build 86


Version now have, no change. When go to account info page this is address "cavan1.wincustomize.com/myaccount.aspx?p=4&SID=6311&UID=1364825"
it knows who I am by UID, so I wonder why no info. For my account selections all that changes in address is p=4, are p=2, p=3 and p=5, the rest of address is the same, other selections work fine. Has to be on WC end of things.
Maybe T-Man will stumble across thread and have an answer.
Thanks again yrag.
yrag
Reply #17 Saturday, June 11, 2005 11:57 PM
Only one problem......that addy is wrong. (review #5). In the firewall allow access to sdcentral.stardock.com (IP- 66.54.81.50)
Cavan1
Reply #18 Sunday, June 12, 2005 12:16 AM
Added IP to firewall trusted sites list, rebooted, still the same.
yrag
Reply #19 Sunday, June 12, 2005 12:17 AM
ya know, speaking of reviewing things...I just noticed that you're trying to access your account through your personal page (thus the addy). What happens if you access it using the 'My Account' tab at the top of any other WC window? There was a problem not long ago about personal sites and access...just can't remember what it was...
Cavan1
Reply #20 Sunday, June 12, 2005 12:24 AM
I am using My account tab, when on WC, when click goes to my account page and my site.

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