Trouble with City of Heroes

Sunday, May 22, 2005 by ctophermurray | Discussion: Multiplicity

I've had some difficulty with the non-pro version of Multiplicity and City of Heroes. I use the left computer for the primary and the computer on the right side as secondary. During gameplay I will run into this problem. I move the mouse to the right screen and switch computers. Then I move back to the primary and drop both mouse and keyboard control in City or Heroes. If I alt tab out of COH I can see that I still have control of both mouse and keyboard in other programs. If I move back to the secondary I have control over both on the secondary but short of unloading Multiplicity and COH on the primary and restarting both I haven't been able to find a solution. My Thanks, C
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ZubaZ
Reply #21 Wednesday, June 21, 2006 5:52 PM
Trouble with City of Heroes
5/22/2005 6:58:32 PM ctophermurray
This is one long-lasting bug. Kinda sad.  

ztpunisher
Reply #22 Wednesday, June 21, 2006 7:39 PM
Ya it is.. I bought this program so that I could use my other computer while still playing my game.. This has been this way since I bought it but I thought there might have been a fix or something coming out but its taking way to long. Has there not been anything resolved yet?

Neil Banfield
Reply #23 Wednesday, June 21, 2006 8:13 PM
I have a feeling it might be an anti cheat system in the game itself.

ztpunisher
Reply #24 Wednesday, June 21, 2006 9:21 PM
Hey Neil, From what I know about this game there are no cheats that are out like any type of exec cheats. This game is an MMORPG and from what I found there has been no recorded cheats that run on the PC itself after this updater finishes. The game loads up fine and without a problem and everything works great. Its after a little while that this program comes up after switching from pc to pc a few times then the main pc with the mouse and keyboard locks up but the game will keep going, no crash lines or anything else going on not like the comp locks up and needs a reboot its like it loses connection once it comes back in. IS there any type of setting I can try or a resync or anything? Thanks again

ztpunisher
Reply #25 Wednesday, July 12, 2006 1:39 PM
Still nothing nor a reply that something is being done???? This program is useless to me until u guys can resolve this issue.. The fist time this issue came up was By ctophermurray
Posted May 22, 2005 18:58:32. That was may 22nd and its now july 12 and still nothing is being done to resolve this. IF your unable to resolve this / come up with a fix then i need a refund for my money. If this is being worked on you can let us know but it seems to be a very big issue that i guess does not seem to be worked on..

Neil Banfield
Reply #26 Wednesday, July 12, 2006 6:14 PM
We are looking into this and any info you can provide about what you are doing when it happens would be helpful.

ztpunisher
Reply #27 Wednesday, July 12, 2006 6:20 PM
I have the game on full screen running.. ill set it so i dont have to click anything to switch over to the second pc and it will switch over fine. Ill go back to the main pc and everything is working.. ill play for a little while and then switch over to the second pc.. If i switch back to the main pc the mouse and keyboard no longer work for the main pc.. i need to shut the game down and restart it.. its the same if i just leave the game and not switch for a little while but if i switch again it just locks up.. Is there some kind of time out session or something? It just seems to happen on the main pc the second 1 never locks up and will work fine. let me know what else you need or any questions you might have and ill do my best.. thanks

mordacity
Reply #28 Saturday, July 22, 2006 1:33 PM
So how many sales do you think you've lost over the past year due to this problem? I mean, I know I'm one, so there has to be others. I'm a Lineage II player - when I run the game on my secondary computer (my laptop), I can't move the cursor or input text on the secondary, and the focus won't return to the primary unless I use Scroll Lock switching. I haven't even tried trying running it on my primary, because the point of this setup was letting me play the game on the nicer laptop display and gfx hardware while using my fullsize desktop mouse and keyboard. You obviously know your target audience is largely made up of gamers, because you advertise to them. That means this bug should be top priority, right underneath anything that compromises security. And taking over a year to solve a top priority problem, and still not presenting any kind of time table or even a real status update looks really shoddy from a business point of view. Even Microsoft can do better than that. Neil is right, it probably does have to do with anti-cheating safeguards. Most of these games run software that complicates the ability to have a third-party program enter input to discourage people from creating 'bot' software. But there's still bot software which functions somehow - and more than that, MaxVista seems to have found a way around it, as well as offer thier product for $10 cheaper. So what's the hold up?

Neil Banfield
Reply #29 Saturday, July 22, 2006 8:24 PM

We now have access to the game and will be performing tests this week.

mordacity: The reported problem here is with playing on the PRIMARY.  If you are having a problem on the secondary, then it may be the game is rejecting input that is not coming from the local mouse / keyboard. 

Previously ActiveWords had a similar problem with rejecting input which they have now resolved based on input from ourselves.


ztpunisher
Reply #30 Monday, July 24, 2006 5:01 PM
Correct it is with the PRIMARY. Even when the PRIMARY stops working the secondary still works.. Just an issue with the PRIMARY.. Thanks neil and hope this gets fixed!!

Ron Ankeny
Reply #31 Thursday, August 31, 2006 6:20 AM
Neil,

Any updates on your progress on these games?

ztpunisher
Reply #32 Wednesday, October 11, 2006 1:20 PM
Last post was on August 31, 2006 06:20:55. Its now Oct 11 and you have posted nothing to show any progress on this... ITs not very hard to recreate the issue. Setup 2 accounts 1 on the primary computer and 1 on the second computer.. make sure you logged in and playing. Keep switching back and forth for a few min and you will see that you have lost connection to it and will no longer be able to use the main. Not sure why this is taking so long for you to resolve this issue but im getting sick of it...

DorkCoffeez
Reply #33 Monday, October 16, 2006 10:17 AM
Hey guys,

I have been jumping into City of Heros for about 15 min randomly through the end of last week on this one. We are also planning on making more tests for EQ. A of yet I have not replicated this problem. I have read this post along but I would like to get in a dialog with someone on this to help me test it. Perhaps a live one. Either contact me through our IRC channels or send me a emai at [email protected] please. I would like to get this resolved for you as soon as possible.

Cheers,
Seabass

ztpunisher
Reply #34 Tuesday, October 17, 2006 11:20 PM
Seabass,
I sent you an e-mail to your e-mail that you have in your post. Please let me know if there is anything else..

Thanks

DorkCoffeez
Reply #35 Wednesday, October 18, 2006 3:00 PM
Got it. Will send you another reply shortly.

Cinramn
Reply #36 Friday, October 20, 2006 4:01 PM
Just bought mutiplicity too... Playing EQ and get same problem. 2nd runs fine whole time but Primary get keyboard loss in game after awhile... alt+tab still works and i can move mouse around... but clicks doesnt get responded in game. Nothing is affected in browser and so on...

You maybe should look at synergy... it works great with that program if you dont count their problem with mouse sensivity on 2nd comp in games (its like mouse on LSD)

Please look into this. I would gladly help with testing if you have a debug version that making logs i can send to ya.

Ciao

Cinramn
Reply #37 Friday, October 27, 2006 3:13 AM
Any update on the progress?

BodyART
Reply #38 Friday, November 10, 2006 8:43 AM
Neil, Seabass, and anyone else looking into this matter:

I'm having the identical problem EQ1, and it's pretty much preventing me from using the features of multiplicity when I'm playing. I'd love to be able to get use out of the product I bought, so...

Can you please update us with the status of your research into this matter? Did you manage to reproduce the problem? Any ETA on a fix?

I can help with replication of the issue in EQ1 if you're still unable. For me it generally happens when I'm working on a secondary for more than a minute, then the input poofies on the primary.


Cinramn
Reply #39 Thursday, November 23, 2006 10:36 AM
Hello?

or is there a way to get refund due to your product not delivers what you state...

ZubaZ
Reply #40 Thursday, November 23, 2006 10:51 AM
is there a way to get refund due to your product not delivers what you state


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