WC Browser?
Monday, March 28, 2005 by pyrogator | Discussion: WinCustomize Site Issues
Just wondering if the WC Browser program has been discontinued? Last time it worked was around 3/17 and now when I try to access a library from within, it gives an error downloading. Did a check for updates and get nada. Uninstalled and reinstalled from within SDC, same.
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starkers
Reply #22 Monday, April 18, 2005 10:00 PM
Reply #22 Monday, April 18, 2005 10:00 PM
i'm on dsl and experience time outs, server errors and "page cannot be displayed", depending on time of day. Australia daytime is reasonable, night-time can be temperamental with page loading and downloads etc. i guess that's probably the busiest time so bear with it, but i've been unable to access the libraries section for a while now, day or night, and occasionally i can't navigate from on area to another.
Yarlen
Reply #23 Tuesday, April 19, 2005 8:19 AM
Reply #23 Tuesday, April 19, 2005 8:19 AM
Very strange. We've been keeping close tabs on everything and aside from the occassional issue, things have been running pretty well (though this weekend was problematic at times). If you haven't already, you may want to try flushing your browser's cache to see if that helps. Try running a traceroute to the site as well to see if there are any hops down between you and us, since that'll always muck up the works getting anywhere. 
PurrBall
Reply #24 Tuesday, April 19, 2005 8:50 AM
Reply #24 Tuesday, April 19, 2005 8:50 AM
I have my browser automatically dump cache on shutdown.
PurrBall
Reply #25 Tuesday, April 19, 2005 8:52 AM
Reply #25 Tuesday, April 19, 2005 8:52 AM
I think that there is too much traffic on the site. Maybe time for a few upgrades...... 
Dark-Star
Reply #26 Tuesday, April 19, 2005 1:16 PM
These issues are being looked into. We're not sure why people are getting the general network error yet, but we are looking deeply in to this matter. As of right now, one of our many focal points in stability. We're working toward longer server up times, and we're getting there now.
Thanks for the posts, everyone! Please continue to keep us up to date.
Dark-Star
Reply #26 Tuesday, April 19, 2005 1:16 PM
| Timeouts frequently. Bugs in attempting various things. General network errors. |
These issues are being looked into. We're not sure why people are getting the general network error yet, but we are looking deeply in to this matter. As of right now, one of our many focal points in stability. We're working toward longer server up times, and we're getting there now.
Thanks for the posts, everyone! Please continue to keep us up to date.
Dark-Star
starkers
Reply #27 Tuesday, April 19, 2005 1:50 PM
Reply #27 Tuesday, April 19, 2005 1:50 PM
Good news to report here, my WC browser seems to be working fine now, no errors and libraries are downloading ok. A vast improvement in page load and download speeds as well
Thanks to all who worked so hard to resume normal operations
Thanks to all who worked so hard to resume normal operations
PurrBall
Reply #28 Tuesday, April 19, 2005 1:54 PM
Reply #28 Tuesday, April 19, 2005 1:54 PM
Things have seemed to improved a bit over yesterday.
Weaksid
Reply #29 Wednesday, April 20, 2005 6:48 PM
Reply #29 Wednesday, April 20, 2005 6:48 PM
Hmm, there must be a problem on my end. I reinstalled the browser and it seems to crash on me, doesn't update the forum area, everything is over 100 days old. Any suggestions?
BTW, I have a 64bit Processor if that may be a problem too.
BTW, I have a 64bit Processor if that may be a problem too.
Bichur
Reply #30 Wednesday, April 20, 2005 7:54 PM
Reply #30 Wednesday, April 20, 2005 7:54 PM
Regarding old forums = I asked support that once - all discussion were 89-106 days since last reply. This is what I got back (and it worked):
You can delete the discussions.ini file in the \Program Files\Stardock\WinCustomize\SkinBrowser\data folder
You can delete the discussions.ini file in the \Program Files\Stardock\WinCustomize\SkinBrowser\data folder
Weaksid
Reply #31 Wednesday, April 20, 2005 8:06 PM
Reply #31 Wednesday, April 20, 2005 8:06 PM
Much better.
Now does it work for the rest? I'll make a backup of the files and try it.
Now does it work for the rest? I'll make a backup of the files and try it.
Weaksid
Reply #33 Wednesday, April 20, 2005 8:47 PM
Reply #33 Wednesday, April 20, 2005 8:47 PM
Eww, but it won't update the .ini files afterwards. It just seems to keep counting from where it recreated the new files.
Weaksid
Reply #34 Wednesday, April 20, 2005 8:49 PM
Reply #34 Wednesday, April 20, 2005 8:49 PM
I didn't even see your post until I made a post.
Yes, it does create brand new ini files after removing all the 2004 ones. Or the oldest batch, depending on the date of them.
Yes, it does create brand new ini files after removing all the 2004 ones. Or the oldest batch, depending on the date of them.
Bichur
Reply #35 Wednesday, April 20, 2005 9:14 PM
Reply #35 Wednesday, April 20, 2005 9:14 PM
Cool. I went in and deleted the discussion.ini and then it only loaded 3 when I started the browser. The I saw yout post #33, and was thinking aw c***. Then I saw the next #34, opened it again and they're all there.
Outta here for now.
Outta here for now.
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Reply #21 Monday, April 18, 2005 5:04 PM
And 17 on this page!