Need help with FireFox
Tuesday, February 22, 2005 by _02 | Discussion: Internet
Well, I read so many threads about the virtues of the FireFox web browser, I decided to give it another try. I downloaded the cookiecruller plug in and made a mistake in using it. Now I am unable to log on to this site with it. I had deleted the cookies and then like a dummy checked do not let sites that have been deleted re-set another cookie. Duh! I have removed the cookie program, re- booted..nothing. I have also removed the browser, re-booted..nothing. Then I wiped the program with Norton System Works..nothing. When I re-installed the program the old settings were still there. The web site is very confusing and badly organized. They want to charge up to $25 bucks to help me. To say the least I am not pleased. If anyone out there could help me I would be very greatful.
_02
Reply #2 Tuesday, February 22, 2005 8:29 AM
Reply #2 Tuesday, February 22, 2005 8:29 AM
I have already done what you suggested. Is there a reset option besides unchecking the don't allow removed cookie site from resetting? I might have to do a restore, which I hate to do.
eieio
Reply #3 Tuesday, February 22, 2005 10:27 AM
Reply #3 Tuesday, February 22, 2005 10:27 AM
Cindi, try this:
Click on Tools/Options, then click on the Privacy icon on the left side of the window that comes up. You should see Cookies in the main pane. Click the little plus next to Cookies to expand it if not already done so. Ok, now you should see a button labeled exceptions. Click it and look for cookies from Stardock or Wincustomize. If it says Deny beside them, that is causing the problem. Delete those cookies and that will hopefully take care of it.
Click on Tools/Options, then click on the Privacy icon on the left side of the window that comes up. You should see Cookies in the main pane. Click the little plus next to Cookies to expand it if not already done so. Ok, now you should see a button labeled exceptions. Click it and look for cookies from Stardock or Wincustomize. If it says Deny beside them, that is causing the problem. Delete those cookies and that will hopefully take care of it.
_02
Reply #5 Tuesday, February 22, 2005 10:42 AM
Reply #5 Tuesday, February 22, 2005 10:42 AM
Pic, It worked like a charm. I feel like a real Dummy. Thanks for saving me from a dreaded restore. 
Bichur
Reply #8 Tuesday, February 22, 2005 7:49 PM
Reply #8 Tuesday, February 22, 2005 7:49 PM
Man, wishe I had asked that the other week. Had a similar problem. Didn't do a restore though. Once I unistalled, I went in and deleted the rest of the files left behind. Started with a new download & was up and running.
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Reply #1 Tuesday, February 22, 2005 8:11 AM