Awsome Support from Stardock
Sunday, January 16, 2005 by ZubaZ | Discussion: WinCustomize Talk
I thought about posting this in the support forum but I think it fits better here.
Over the past fifteen years I have used a lot of software; freeware, shareware, commercial, games, productivity, education. You name it, I’ve had it.
Stardock and the community around WinCustomize have always been responsive to my issues with their software and I wanted to give them kudos. Between IRC, forums, newsgroups, and email, I almost always get my problems solved. (Although, so many options may be too many, I see the same questions answered over and over again in the different channels. A central repository might be useful.)
I tell my wife that good customer service is the only distinguishing feature in most products these days. And that feature has always been present here.
For the record, so that I am not accused of being a Pawn of Wardell ? I too have had to learn patience when it comes to some applications (WindowsFX mostly these days) but most of those are due to the use of the TabletPC and I don’t blame them too much for not going crazy getting those issues fixed.
Over the past fifteen years I have used a lot of software; freeware, shareware, commercial, games, productivity, education. You name it, I’ve had it.
Stardock and the community around WinCustomize have always been responsive to my issues with their software and I wanted to give them kudos. Between IRC, forums, newsgroups, and email, I almost always get my problems solved. (Although, so many options may be too many, I see the same questions answered over and over again in the different channels. A central repository might be useful.)
I tell my wife that good customer service is the only distinguishing feature in most products these days. And that feature has always been present here.
For the record, so that I am not accused of being a Pawn of Wardell ? I too have had to learn patience when it comes to some applications (WindowsFX mostly these days) but most of those are due to the use of the TabletPC and I don’t blame them too much for not going crazy getting those issues fixed.
ZubaZ
Reply #2 Monday, November 19, 2007 10:41 PM
Reply #2 Monday, November 19, 2007 10:41 PM
My second original post (not a reply) : https://forums.wincustomize.com/?forumid=144&aid=61405
A kudo to stardock support.
Even more true today.
Thanks guys.
And yes, I did notice the typo in the title. -sigh-
At least I am consistent.
A kudo to stardock support.
Even more true today.
Thanks guys.
And yes, I did notice the typo in the title. -sigh-
At least I am consistent.
messiah1
Reply #3 Monday, November 19, 2007 10:51 PM
Reply #3 Monday, November 19, 2007 10:51 PM
You Pawn! 
I agree with you. Any issues I've ever thrown at those fella's at support have always been handled quickly and courteously (Zubaz marvels at messiah's spelling). It's like they're competent or something.
I agree with you. Any issues I've ever thrown at those fella's at support have always been handled quickly and courteously (Zubaz marvels at messiah's spelling). It's like they're competent or something.
Jafo
Reply #4 Monday, November 19, 2007 11:10 PM
Reply #4 Monday, November 19, 2007 11:10 PM
He meant 'prawn' ....
Aw-shucks....was he awestruck with the awkwardly awful spelling of 'awesome', awaking awash with the awareness that yet again his spelling was somewhere betwixt AWOL and awry? ....
Jafo
Reply #11 Tuesday, November 20, 2007 12:56 AM
Reply #11 Tuesday, November 20, 2007 12:56 AM
oooh. throw a little porn on the barbie..
Probably not 'the' slogan for Mattel ....
wulfn1
Reply #12 Tuesday, November 20, 2007 11:41 AM
Reply #12 Tuesday, November 20, 2007 11:41 AM
Stardock support is like asking a close family member for help. you know it'll always be there , there is usually wisdom and experience behind the answers and like mom, it may not be your turn but when it is , you will get their whole attention.thanks guys n gals, D
Ranger375
Reply #13 Tuesday, November 20, 2007 11:44 AM
Reply #13 Tuesday, November 20, 2007 11:44 AM
Wow - I think you all have taken getting off subject to an art form. I must say I am very impressed - people after my own heart! 
messiah1
Reply #14 Tuesday, November 20, 2007 12:26 PM
No you don't. You HAVE to forgive us...state law.
Reply #14 Tuesday, November 20, 2007 12:26 PM
I
hate
you
all
hate
you
all
No you don't.
You HAVE to forgive us...state law.
ZubaZ
Reply #15 Tuesday, November 20, 2007 12:35 PM
I always forget that.
At the time I was in the wrong state of mind. Not an excuse . . just a reason.
Reply #15 Tuesday, November 20, 2007 12:35 PM
No you don't. You HAVE to forgive us...state law.
Drat!I always forget that.
At the time I was in the wrong state of mind. Not an excuse . . just a reason.
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Reply #1 Sunday, January 16, 2005 5:06 PM