FYI - WinCustomize Galleries "Explore > Customize" Menu does not Work
Since the Crash of '25 - Customize Menu does not Work
Tuesday, May 13, 2025 by pelaird | Discussion: WinCustomize Talk
FYI
This is not a big issue, but I wanted to report my findings.
In the WinCustomize Galleries, in the Explore Menu, the Customize menu option does not work even though I have a current WC Subscription. This started after the server crash.
Reply #2 Monday, June 16, 2025 9:58 AM
Thank you for getting this to the right person. I have reported this via support email to no avail. 
Reply #3 Tuesday, June 17, 2025 10:36 AM
Thanks for bringing this to our attention. The UserLevel data has been corrected and current subscribers should have access to the customize feature now.
Reply #4 Tuesday, June 17, 2025 11:15 AM
Thanks for bringing this to our attention. The UserLevel data has been corrected and current subscribers should have access to the customize feature now.
Thanks for getting this fixed. The Forums and WC sites have been a lot more stable this week so far. Thanks for all the hard work that has gone into bringing the SD sites back up after the crash. 
Reply #6 Tuesday, June 17, 2025 8:53 PM
Oh-oh...someone summoned the gods of the underworld into the light of the forums....
Fire and pestilence raineth upon us.... 
Reply #7 Tuesday, June 17, 2025 10:04 PM
Hey! Wait a second there gods of the underworld!
I sacrificed a perfectly good goat for a "Report Spam" button in the Gallery reply boxes! 
Reply #10 Wednesday, June 18, 2025 6:15 AM
Gee, I have a subscription already, but when I click on Customize, it wants me to subscribe.
Reply #14 Wednesday, June 18, 2025 8:15 AM
Logging out and back in fixed it pelaird, thanks for the help! 
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Reply #1 Monday, June 16, 2025 9:54 AM
Good catch, pelaird—thank you for sharing this! I’ve shared your report with the right folks to take a closer look. Really appreciate your attention to detail.