I do not want it

Tried it don't like it

Saturday, November 9, 2024 by Chasbo | Discussion: Fences

I got this in my email the other day: 

Your payment for subscription to "Fences Annual Subscription" will be automatically processed on 11/16/24 ($9.62).
Please verify your payment details to ensure successful transaction and uninterrupted delivery.

I tried Fences some time ago and it's not for me. I had no idea it was a subscription. I don't want it. I can't find anything to stop the subscription in My Stardock account. Can someone from Stardock please help me stop this renewal? I'm on a fixed income and I can't afford to spend $9.62 on something I don't even want.

Hoping for some help on this.

3 Reply 3 Referrals
basj
Reply #1 Saturday, November 9, 2024 9:56 AM

Hello,
Sorry to hear you are having issues. If you review this guide there is an instruction steps on how to opt out of the auto renewal. :  https://support.stardock.com/space/SHC/1544388616/Stardock+Software+Subscriptions

Thank you.
Basj,
Stardock Community Assistant.


Chasbo
Reply #2 Saturday, November 9, 2024 10:06 AM

Basj, you are great! I followed your instructions and was able to cancel. Thanks for your help!


basj
Reply #3 Saturday, November 9, 2024 6:52 PM

Glad to help.

Thank you,

Basj,
Stardock Community Assistant


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