Lost account
Monday, June 24, 2024 by aceuk007 | Discussion: Forum Issues
Hi my father was showing me your site and I decided to create an account.
I signed up with username ukdk1977 but it seems to have taken over his account .As you can see all his post are now showing my username.
His account is aceuk007 with email blad*****@outlook.com . He can't login back in. So can you please restore his details and if you have to delete the ukdk1977.
He has tried emailing support as have I but they bounce back
Thanks Steve
Please login to comment and/or vote for this skin.
Welcome Guest! Please take the time to register with us.
There are many great features available to you once you register, including:
- Richer content, access to many features that are disabled for guests like commenting on the forums and downloading skins.
- Access to a great community, with a massive database of many, many areas of interest.
- Access to contests & subscription offers like exclusive emails.
- It's simple, and FREE!
Reply #1 Monday, June 24, 2024 7:11 AM
Hello,
Sorry to hear you are having issues. For account issue, please raise support ticket using the link below, use "Ask a Question" option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.
https://stardock.atlassian.net/servicedesk/customer/portal/4/group/14
Thanks
Basj,
Stardock Community Assistant