Master Skin Cannot be Purchased
Monday, July 19, 2021 by LightStar | Discussion: WinCustomize Talk
Can someone please fix this issue, people cannot make purchases of my Delve skin, site is screwed up.
https://www.wincustomize.com/explore/windowblinds/9438/
Reply #2 Monday, July 19, 2021 5:58 PM
Looking at the source you can see the skin ID is being sent but the buy ID seems to be missing.
Reply #5 Tuesday, July 20, 2021 5:53 PM
Guess it has only been partially fixed, now another issue a user is having:
bought the skin but the link to download it is not working... even the one that was sent to my email... is not working... i press download and it gives me an error on the page....
https://www.wincustomize.com/explore/windowblinds/9438/
404 - File or directory not found.
The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.
the purchase problem is gone sure... but getting the product you payed for is still very much a problem....
Reply #6 Tuesday, July 20, 2021 8:29 PM
Guess it has only been partially fixed, now another issue a user is having:
bought the skin but the link to download it is not working... even the one that was sent to my email... is not working... i press download and it gives me an error on the page....
https://www.wincustomize.com/explore/windowblinds/9438/
404 - File or directory not found.
The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.
the purchase problem is gone sure... but getting the product you payed for is still very much a problem....
That's what happened to me when I bought The Blues Tom. Other than the other issues with my accounts. Initially I got that not found message.
Reply #7 Tuesday, July 20, 2021 10:52 PM
Wow, I hope they get this fixed soon, I have a paid skin, I want to upload, but, I'll wait till this is rectified, good luck Tom.
BTW, nice skin too. 
Reply #9 Wednesday, July 21, 2021 8:31 AM
I've added it back to ticket, but anyone who has issues downloading from the emails should first try from their account: https://store.stardock.com/myaccount/products/
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Reply #1 Monday, July 19, 2021 5:03 PM
IslandDog is on it Tom not sure the issue