Logout or Login not Working (FIXED)

Tuesday, September 22, 2020 by LightStar | Discussion: WinCustomize Talk

Been going on for a while now, but if I am logged in to the site, I cannot log out, and if I am logged out I cannot log in. This problem occurs on Chrome and Edge, latest versions, and on 2 different computers. Latest Windows 10 on both.

AzDude
Reply #1 Tuesday, September 22, 2020 2:28 PM

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

 

AzDude
Stardock Community Assistant

sdRohan
Reply #2 Tuesday, September 22, 2020 2:31 PM


Been going on for a while now, but if I am logged in to the site, I cannot log out, and if I am logged out I cannot log in. This problem occurs on Chrome and Edge, latest versions, and on 2 different computers. Latest Windows 10 on both.

If you try with an incognito \ in-private browser window, does it still happen?

Sean Drohan
Stardock Support Manager

LightStar
Reply #3 Tuesday, September 22, 2020 6:49 PM

Yes, it works fine in an incognito window Sean.

sdRohan
Reply #4 Wednesday, September 23, 2020 10:09 AM

LightStar

Yes, it works fine in an incognito window Sean.

Then I would wonder if a browser extension you might have is causing some problems.

Sean Drohan
Stardock Support Manager

LightStar
Reply #5 Wednesday, September 23, 2020 10:38 AM

Nope, I only have one extension on Chrome, turned it off, problem still exists. No extensions at all on Edge.

sdRohan
Reply #6 Wednesday, September 23, 2020 10:52 AM

LightStar

Nope, I only have one extension on Chrome, turned it off, problem still exists. No extensions at all on Edge.

Clear cookies and try again, please.

Sean Drohan
Stardock Support Manager

LightStar
Reply #7 Wednesday, September 23, 2020 1:03 PM

OK, that fixed it Sean, thanks.

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