You are currently at your download limit. (31 / 30)

Tuesday, June 30, 2020 by BONEHEADdb | Discussion: Forum Issues

I don't think so. I've downloaded one cursor in the last 7 years.

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RedneckDude
Reply #1 Tuesday, June 30, 2020 11:56 PM

Good to see you, Boney.  Been a while.  Hopefully you'll get this sorted once Stardock is back from vacay.

basj
Reply #2 Wednesday, July 1, 2020 12:06 AM

Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Do note that Stardock is on Summer vacation, respond would be slow. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

BONEHEADdb
Reply #3 Wednesday, July 1, 2020 9:50 AM

Summer vacation? In the middle of a world wide crisis? Sounds like Congress.

sdRohan
Reply #4 Wednesday, July 1, 2020 12:51 PM

Hello,

Sorry to hear you are having trouble.

Please clear your browser cookies, log out \ in, and try again.

Sean Drohan
Stardock Support Manager

BONEHEADdb
Reply #5 Monday, July 13, 2020 5:36 PM

I updated may subscription June 26 and I am still listed as "past customer". 

sdRohan
Reply #6 Tuesday, July 14, 2020 9:49 AM

BONEHEADdb

I updated may subscription June 26 and I am still listed as "past customer". 

If you did so, it was not under the email address your userName here is under - perhaps you did it under a different email address, on you use for PayPal for example.

Please PM me that email address, do not post it here in the forums.

Sean Drohan
Stardock Support Manager

GregII
Reply #7 Friday, July 17, 2020 2:40 PM

Same problem here.  What is the problem?

 

Island Dog
Reply #8 Friday, July 17, 2020 3:44 PM

Clear your browsers cache and cookies, and make sure you are not using any Insider builds of any browser.

 

GregII
Reply #9 Friday, July 17, 2020 4:09 PM

Already done.  No change.

GregII
Reply #10 Monday, July 20, 2020 11:07 AM

Would sending you more money fix the problem?  Thanks.

Island Dog
Reply #11 Monday, July 20, 2020 11:37 AM

GregII

Would sending you more money fix the problem?  Thanks.

I don't show you as a subscriber or an active customer. Normally, that's going to implement download caps.

GregII
Reply #12 Monday, July 20, 2020 12:25 PM

After over fifteen years here and hundreds of dollars spent, I have never had a download limit.  Look at what I have purchased over the years.  Today I have a download limit?  So you do want more money.  Just tell me what you want me to spend it on to keep you happy and I will comply.  Thanks.

GregII
Reply #13 Tuesday, July 21, 2020 9:15 AM

Hi!  Anybody home?  Thanks.

sdRohan
Reply #14 Tuesday, July 21, 2020 9:48 AM

GregII

After over fifteen years here and hundreds of dollars spent, I have never had a download limit.  Look at what I have purchased over the years.  Today I have a download limit?  So you do want more money.  Just tell me what you want me to spend it on to keep you happy and I will comply.  Thanks.

A wincustomize subscription would work to eliminate caps and ads:

https://www.wincustomize.com/account/new

Sean Drohan
Stardock Support Manager

GregII
Reply #15 Tuesday, July 21, 2020 10:24 AM

Yes, it would.  Why now after fifteen years?

GregII
Reply #16 Tuesday, July 21, 2020 10:47 AM

https://store.stardock.com/myaccount/products/

sdRohan
Reply #17 Tuesday, July 21, 2020 11:13 AM

GregII

Yes, it would.  Why now after fifteen years?

I cant be certain but there has been some cleanup recently on how WC was verifying that access levels were correct.

Sean Drohan
Stardock Support Manager

Island Dog
Reply #18 Tuesday, July 21, 2020 11:23 AM

If you purchase a product (such as WindowBlinds), you get one year of unlimited downloads. The same goes for a WC sub. Also, if you have an active Object Desktop membership.

After that time your account reverts back and you will be subject to download caps. 

 

LightStar
Reply #19 Tuesday, July 21, 2020 11:48 AM

Island Dog

If you purchase a product (such as WindowBlinds), you get one year of unlimited downloads. The same goes for a WC sub. Also, if you have an active Object Desktop membership.

After that time your account reverts back and you will be subject to download caps. 

 

 

Hmmmm, so you are saying that since I have an Object Desktop Subscription I don't need a WC subscription Spencer? I have been purchasing both for many years.   

Island Dog
Reply #20 Tuesday, July 21, 2020 12:41 PM

WC sub includes ad-free, unlimited downloads, master skin discounts, etc.

Having an active product: unlimited downloads for a certain time.

 

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