Header misplaced

Wednesday, January 29, 2020 by JanOscar | Discussion: Forum Issues

When browsing libraries at WC, the header bar has "fallen down" a notch. Is everyone else seeing this or is it local?

LightStar
Reply #1 Wednesday, January 29, 2020 9:09 PM

Working fine here in the new Chromium version of Microsoft Edge Yrgal.

basj
Reply #2 Wednesday, January 29, 2020 9:21 PM

Hello all,

Yes I see it too. On Firefox, Edge,Brave, Opera and Chrome. In browsing mode ie. Windowblinds, etc etc..

I have forwarded  the problems to the Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate you feedback and patience.

Thank You,
Basj
Stardock Community Assistant.

JanOscar
Reply #3 Wednesday, January 29, 2020 9:48 PM

Thank you! Patience it is then.

RedneckDude
Reply #4 Wednesday, January 29, 2020 10:36 PM

Hmm, running the new Edge here, not seeing an issue.

basj
Reply #5 Wednesday, January 29, 2020 10:45 PM

Jim, need to go and browse the skin section to see it.. if you browse Windowblinds and you will see that the bar dropdown and cover the masterskin icon on it. Try this one https://www.wincustomize.com/explore/windowblinds

This is what I get.

Thank you,

Basj
Stardock Community Assistant.

basj
Reply #6 Wednesday, January 29, 2020 11:58 PM

This is what I am seeing on Edge

If you see differently, please post a screenshot. So support have more information on it.

Thank you,

Basj
Stardock Community Assistant.

 

ALMonty
Reply #7 Thursday, January 30, 2020 8:05 AM

Not seeing it here. I noticed your login but you still have ads showing. I'm using Edge.

 

basj
Reply #8 Thursday, January 30, 2020 8:16 AM

Ok, thanks for that AlMonty, I guess you are active WC subs and I am not. Maybe that is the difference. Will pass this info on.

Thank you,

Basj
Stardock Community Assistant.

cyberslober
Reply #9 Thursday, January 30, 2020 9:37 AM

When I go to upload a new dream the header is dropped down over the line that I put the dream name.

 

 

LightStar
Reply #10 Thursday, January 30, 2020 11:10 AM

cyberslober

When I go to upload a new dream the header is dropped down over the line that I put the dream name.

 

Reduced 34%
Original 1920 x 1080

 

 

Not doing that here in the new Edge either.

JanOscar
Reply #11 Thursday, January 30, 2020 4:00 PM

LightStar

Not doing that here in the new Edge either.
Same thing in all browsers here. (Google Chrome, Edge new version, Opera, Firefox, IE)

JanOscar
Reply #12 Thursday, February 6, 2020 6:34 PM

A week (I think that is patient) and not one word from Stardock. I have tried different computers and browsers at work and they all have this error. In addition, I can't buy anything anymore either. The Fastspring shopping cart just disappear when I click "pay". But I guess a site slowly falling apart is supposed to be just like that.

Oh well, moving on.

basj
Reply #13 Thursday, February 6, 2020 7:50 PM

Hello,
I have forwarded again your questions/problems to the Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate you feedback and patience.

Thank You,
Basj
Stardock Community Assistant.

sdRohan
Reply #14 Friday, February 7, 2020 10:49 AM

Hello,

Sorry to hear you are having trouble.

This may exist for a while as the desire here is to take a look at a re-design for the WC as a whole.  Any fix would come from that, much larger, effort.

We do appreciate the report, however.

Sean Drohan
Stardock Support Manager

kn00tcn
Reply #15 Friday, February 7, 2020 1:05 PM

a quick glance at the browser inspector will show the source of the problem along with a solution

there is an ad element with a fixed height, which pushes the menu down

deleting or hiding the element moves the menu back in place (assuming this is where it's supposed to be, looks a bit too high now)

this explains why some users dont see the issue, their particular adblocker is removing the element by its class name ('ad')

 

user workaround 1: adjust adblocker settings to specifically hide that header ad element

user workaround 2: open the inspector to delete or hide the element as needed if it's in the way of something important

stardock easy fix 1: increase the header height

stardock easy fix 2: remove the ad from the header's html, is that even the right position? it looks like it will cover up the logo

stardock medium fix: maybe it's supposed to show up below the logo so the menu+content is further down? then fix the html/css, it's quite basic, give the ad an absolute position then increase the header height along with the menu's top position

JanOscar
Reply #16 Friday, February 7, 2020 2:38 PM

Great! Thank you, kn00tcn!

cyberslober
Reply #17 Friday, February 28, 2020 5:16 AM

Header is working correctly again, I have been checking it out for a few weeks before replying!

Thank you very Much!!!    

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