Header misplaced
Wednesday, January 29, 2020 by Jan Oscar | Discussion: Forum Issues
When browsing libraries at WC, the header bar has "fallen down" a notch. Is everyone else seeing this or is it local?
Reply #2 Wednesday, January 29, 2020 9:21 PM
Hello all,
Yes I see it too. On Firefox, Edge,Brave, Opera and Chrome. In browsing mode ie. Windowblinds, etc etc..
I have forwarded the problems to the Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate you feedback and patience.
Thank You,
Basj
Stardock Community Assistant.
Reply #4 Wednesday, January 29, 2020 10:36 PM
Hmm, running the new Edge here, not seeing an issue.
Reply #5 Wednesday, January 29, 2020 10:45 PM
Jim, need to go and browse the skin section to see it.. if you browse Windowblinds and you will see that the bar dropdown and cover the masterskin icon on it. Try this one https://www.wincustomize.com/explore/windowblinds
This is what I get.
Thank you,
Basj
Stardock Community Assistant.
Reply #6 Wednesday, January 29, 2020 11:58 PM
This is what I am seeing on Edge
If you see differently, please post a screenshot. So support have more information on it.
Thank you,
Basj
Stardock Community Assistant.
Reply #7 Thursday, January 30, 2020 8:05 AM
Not seeing it here. I noticed your login but you still have ads showing. I'm using Edge.
Reply #8 Thursday, January 30, 2020 8:16 AM
Ok, thanks for that AlMonty, I guess you are active WC subs and I am not. Maybe that is the difference. Will pass this info on.
Thank you,
Basj
Stardock Community Assistant.
Reply #9 Thursday, January 30, 2020 9:37 AM
When I go to upload a new dream the header is dropped down over the line that I put the dream name.
Reply #12 Thursday, February 6, 2020 6:34 PM
A week (I think that is patient) and not one word from Stardock. I have tried different computers and browsers at work and they all have this error. In addition, I can't buy anything anymore either. The Fastspring shopping cart just disappear when I click "pay". But I guess a site slowly falling apart is supposed to be just like that.
Oh well, moving on.
Reply #13 Thursday, February 6, 2020 7:50 PM
Hello,
I have forwarded again your questions/problems to the Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate you feedback and patience.
Thank You,
Basj
Stardock Community Assistant.
Reply #14 Friday, February 7, 2020 10:49 AM
Hello,
Sorry to hear you are having trouble.
This may exist for a while as the desire here is to take a look at a re-design for the WC as a whole. Any fix would come from that, much larger, effort.
We do appreciate the report, however.
Sean Drohan
Stardock Support Manager
Reply #15 Friday, February 7, 2020 1:05 PM
a quick glance at the browser inspector will show the source of the problem along with a solution
there is an ad element with a fixed height, which pushes the menu down
deleting or hiding the element moves the menu back in place (assuming this is where it's supposed to be, looks a bit too high now)
this explains why some users dont see the issue, their particular adblocker is removing the element by its class name ('ad')
user workaround 1: adjust adblocker settings to specifically hide that header ad element
user workaround 2: open the inspector to delete or hide the element as needed if it's in the way of something important
stardock easy fix 1: increase the header height
stardock easy fix 2: remove the ad from the header's html, is that even the right position? it looks like it will cover up the logo
stardock medium fix: maybe it's supposed to show up below the logo so the menu+content is further down? then fix the html/css, it's quite basic, give the ad an absolute position then increase the header height along with the menu's top position
Reply #17 Friday, February 28, 2020 5:16 AM
Header is working correctly again, I have been checking it out for a few weeks before replying!
Thank you very Much!!!
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Reply #1 Wednesday, January 29, 2020 9:09 PM
Working fine here in the new Chromium version of Microsoft Edge Yrgal.