Limit Exceeded when trying to download free skins, active sub.

Wednesday, January 8, 2020 by Deathtech | Discussion: Forum Issues

Hey guys. I recently restarted my subscription, having been a previous customer, and now a renewed customer, but I am still being limited to 5 downlods, despite saying I have 24 available. Please see the attached screenshots : 

 

Page showing available downloads

halp <img src=" width="819" height="566" />

basj
Reply #1 Thursday, January 9, 2020 5:54 AM

Hello,
I have forwarded your questions/problems to the Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate you feedback and patience.

Thank You,
Basj
Stardock Community Assistant.

T-Man
Reply #2 Thursday, January 9, 2020 9:43 AM


Hey guys. I recently restarted my subscription, having been a previous customer, and now a renewed customer, but I am still being limited to 5 downlods, despite saying I have 24 available.

Your ODNT Renewal was purchased under a different account so WinCustomize was not seeing the purchase, so I merged the two accounts together so you should be all set now.

Deathtech
Reply #3 Sunday, January 12, 2020 8:22 PM

Thanks!

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