Renewal not applying

Tuesday, November 5, 2019 by don5318 | Discussion: WinCustomize Site Issues

I just renewed my subscription to Object Desktop, Wincutomize Subscription, Order number: 4405409

I'm still seeing ADDS, on the WC site, I've cleared my cache on all web browsers I use, and still get the adds.

RedneckDude
Reply #1 Tuesday, November 5, 2019 7:31 PM

They'll catch up.

Chasbo
Reply #2 Tuesday, November 5, 2019 8:34 PM

Same thing happened to me. It got sorted out.

don5318
Reply #3 Wednesday, November 6, 2019 12:19 AM

Chasbo

Same thing happened to me. It got sorted out.

Well, I'm still seeing adds Chuck, don't know how long it will be for those in power will fix it for me.  

don5318
Reply #4 Wednesday, November 6, 2019 4:23 PM

Does anybody read these, I still see Damn ADDS on WinCustomize site, after renewing my subscription, why is THAT!!!! I've explained that I deleted all history cache, and still see ADDS, if it can't be resolved, then please refund my money!!!

AzDude
Reply #5 Wednesday, November 6, 2019 5:04 PM

Does it happen using different browsers ?

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

AzDude
Stardock Community Assistant

 

don5318
Reply #6 Wednesday, November 6, 2019 8:51 PM

AzDude

Does it happen using different browsers ?

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

AzDude
Stardock Community Assistant

 

Yes, it does it on IE, Edge, Chrome, and Firefox.

sdRohan
Reply #7 Thursday, November 7, 2019 10:39 AM

Hello,

Sorry to hear you are having trouble.

I'm still seeing ADDS, on the WC site, I've cleared my cache on all web browsers I use, and still get the adds.

Clear your browser again and it should work now...

Sean Drohan
Stardock Support Manager

don5318
Reply #8 Thursday, November 7, 2019 12:25 PM

sdRohan

Clear your browser again and it should work now...

Sean Drohan
Stardock Support Manager

Cleared all chaches, all is working good an all of my browsers, thank you very much Sean, for your help.    

sdRohan
Reply #9 Thursday, November 7, 2019 12:44 PM

don5318

Cleared all chaches, all is working good an all of my browsers, thank you very much Sean, for your help.    

You are most welcome, don.

Sean Drohan
Stardock Support Manager

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