Can't purchase skins

Thursday, October 10, 2019 by NeverExists07 | Discussion: Forum Issues

the purchase skin button is not working on any skins

basj
Reply #1 Thursday, October 10, 2019 7:50 PM

Hello,
Sorry to hear you are having issues. I just checked and it working for me. Could you try different browser and report back.

Thanks

Basj,
Stardock Community Assistant.

NeverExists07
Reply #2 Thursday, October 10, 2019 8:09 PM

it doesn't work with firefox anymore. might have to do with a change in the way you purchase them. Before it would go through stardock'spage, but now the payment is through a mini pop up.

basj
Reply #3 Thursday, October 10, 2019 8:36 PM

I am using Firefox. And it work. It probably something blocking it on your side. Maybe some add-on not compatible with it. Try using Firefox Private mode and see if it work. Usually Firefox Private mode run without any add-on.

Thank you,

Basj
Stardock Community Assistant.

NeverExists07
Reply #4 Thursday, October 10, 2019 9:50 PM

just had to clear the site data. Apparently their was too much. It actually stopped allowing me to access the site for some weird reason. Anyway all fixed now. Thanks for taking the time to help me out!

basj
Reply #5 Thursday, October 10, 2019 10:05 PM

Great, glad to help.

Thanks.

Basj

Stardock Community Assistant.

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