Incorrect WC Subscription dates
SOLVED!
Wednesday, March 27, 2019 by RedneckDude | Discussion: Stardock Support General
Order number: 4332970
I just ordered 2 units of the Wincustomize subscription via the anniversary email I got. I only see one year showing in my account. I emailed sales support only to be told to use the forums, so here I is....
RedneckDude
Reply #2 Wednesday, March 27, 2019 9:13 AM
Reply #2 Wednesday, March 27, 2019 9:13 AM
Also, I lost the remaining time I had left on my last subscription. Please fix this system. Seems to happen a lot, to me at least.
I should have like 2 1/2 years sub now.
sdRohan
Reply #3 Wednesday, March 27, 2019 9:32 AM
Reply #3 Wednesday, March 27, 2019 9:32 AM
Hello,
Sorry to hear you are having trouble.
Fixed.
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Sean Drohan
Stardock Customer Service Manager
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Reply #1 Wednesday, March 27, 2019 8:52 AM
Hello,
I have forwarded your problem to Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.
Basj
Stardock Community Assistant.