WC Subscription Renewal not applied

Monday, December 24, 2018 by BigDogBigFeet | Discussion: OS Customization

I renewed my WC Subscription and it is not showing in my account.  I saved the receipt to PDF file and will send it to someone if needed.

Order number: 4294768 Status: Completed  <- My order.

I reset my Browser cache but no good.  Can someone look into this for me please?

AzDude
Reply #1 Monday, December 24, 2018 11:22 AM

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

AzDude
Stardock Community Assistant

sdRohan
Reply #2 Monday, December 24, 2018 11:27 AM

Hello,

Check now please...

------------
Sean Drohan
Stardock Support Manager

BigDogBigFeet
Reply #3 Monday, December 24, 2018 11:58 AM

Well thanks for the effort but the renewal was for one year purchased a couple of days ago.  Yet it shows 89 days left.

 

 

I would think it should show 365 days or so.

sdRohan
Reply #4 Monday, December 24, 2018 12:19 PM

Think I got it this time, sorry, check again please...

------------
Sean Drohan
Stardock Support Manager

BigDogBigFeet
Reply #5 Monday, December 24, 2018 12:29 PM

That got it.  Thank you.  

Merry Christmas and thanks for doing this for me so quickly.  It's appreciated.

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