How can I get my registration / product key information

Table of contents

Activation Issues and Questions
Please click here

Information and Usage 
Upgrading from Start8 to Start10
Corporate Pricing for Start10
Clearing the recently used apps list
How can I disable Start10 for an individual user?
Jump lists not working
Adding Jump list items
Disable Auto Update
Why is my Steam version (purchased there) asking for a product key?
Customizing the start button
Backing up Start8/10 settings
Start8/10 Group Policy
Start 8/10 not searching everywhere 
How to activate from a command prompt 
How to deactivate from a command prompt
I have reached maximum activations
How do I get the 'Shutdown' option in Start10 in an RDP session?
How can I unload Start10 from a command prompt?
Start menu is empty
Remove / Hide Universal Applications Folder from All Programs

Self Support Options
The Start10 Installer Failed And Sent Me Here
I can't change the Start10 button
Clean Boot - Start10
Purging and re-installing

Upgrading from Start8 to Start10

At this time, there are is not upgrade pricing for Start10 for Start8 clients.

If you still have Windows 8, and you only needed to reinstall Start8, you can obtain it from here:

https://forums.stardock.com/484254/

Corporate Pricing

For orders of 10 seats or less, normal checkout processes and pricing apply and can be seen from the main site:

https://www.stardock.com/products/

To view purchasing information for larger deployments, including volume discounts, or to contact the sales team, please click here:

https://www.stardock.com/corporatesolutions/

[confluence]https://stardock.atlassian.net/wiki/spaces/SHC/pages/1335263233/How+do+I+clear+the+recently+used+apps+list[/confluence]

[confluence]https://stardock.atlassian.net/wiki/spaces/SHC/pages/1335328771/How+can+I+disable+Start11+Start10+for+an+individual+user[/confluence]

[confluence]https://stardock.atlassian.net/wiki/spaces/SHC/pages/1335820302/Jump+lists+are+not+working[/confluence]

[confluence]https://stardock.atlassian.net/wiki/spaces/SHC/pages/1335328780/How+do+I+add+jump+list+items[/confluence]

[confluence]https://stardock.atlassian.net/wiki/spaces/SHC/pages/1334837258/How+do+I+disable+auto+updates[/confluence]

Customizing the start button

For detailed button creation instructions, please see:

https://forums.stardock.com/486081/start10-using-a-custom-start-button-image

For selecting alternate existing buttons, open Start10's configuration by right clicking your start button and selecting Configure Start10.

Then click the pick image button:

From here, a browse window will open and you can select any default icon for the start button. You can also browse any start buttons you've stored here from WinCustomize (As the example displays):

 It's best to store these icons in this location for ease of us:

C:\Program Files (x86)\Stardock\Start10\StartButtons

[confluence]https://stardock.atlassian.net/wiki/spaces/SHC/pages/1335820295/How+do+I+backup+Start+Settings[/confluence]

Start8/10 Group Policy

Templates for configuring Start8 via Group Policy can be found in the GroupPolicy folder:  

C:\Program Files (x86)\Stardock\Start8\GroupPolicy

These should be placed in .\Windows\PolicyDefinitions on your domain controller and can be accessed [on Server 2012] via Server Manager / Tools /

Group Policy Management.  The adml file should be placed in the proper language directory. For English, for example, the adml file  would be placed under PolicyDefinitions\en-US.

Right click on your domain, and select "Create a GPO in this domain, and

Link it here..." to create a new GPO, name it, then right click and select

"Edit".  You can also edit an existing GPO depending on your setup.

The Start8/10 policies will be located under User Configuration / Policies /

Admin Templates / Start8 in the domain Group Policy editor.

Once you are done, you may need to right click the GPO you created and select

"Enforced" for the policies to start being put into use.

You can see a full list of Start8/10 GPO options here:

What options are available for Start8/10 group policy? » Forum Post by Island Dog (stardock.com)

Start 8/10 not searching everywhere

Make sure these are checked \ not checked with how you want searches returned:

 C:\Program Files (x86)\Stardock\Start10\Start10Tweak.exe

Indexing Locations:
Please ensure the locations you would like to search in have been added to the Windows search index:

- Click the Start button
- In the search field, please type "Index" and select "Indexing Options" when it appears in the list of results
- Select "Modify"
- In the "Indexed Locations" window that appears, please add the additional search locations by checking the associated boxes: http://screencast.com/t/2eXONoANOx4
- Select OK when you've added the desired locations

Rebuilding the search index:
https://www.onmsft.com/news/how-rebuilding-your-search-index-windows-10

[confluence]https://stardock.atlassian.net/wiki/spaces/SHC/pages/1335099432/How+do+I+get+the+Shutdown+option+in+Start+in+an+RDP+session[/confluence]

[confluence]https://stardock.atlassian.net/wiki/spaces/SHC/pages/1335492636/How+can+I+unload+Start+from+a+command+prompt[/confluence]

[confluence]https://stardock.atlassian.net/wiki/spaces/SHC/pages/1334935592/Start11+Clean+Boot[/confluence]

[confluence]https://stardock.atlassian.net/wiki/spaces/SHC/pages/1349320730/Start+Menu+purging+and+re-installing[/confluence]