Cursor FX v2.16 on Windows 10 does not work properly
Tuesday, November 14, 2017 by Js78955 | Discussion: Object Desktop
Hi when i run cursorfx i can apply the effects but when i open startbar the mouse cursor is not shown but i can move it and the item is selected but the mouse cursor is not showing when i move the cursor out from startbar i can see mouse cursor,same issue on taskbar and in cortana and in tray.
any fix or it
i am on latest w10 16299.19 update
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Reply #22 Saturday, October 20, 2018 9:06 PM
Great, glad you solved it.
Thank you,
Basj,
Stardock Community Assistant
Reply #23 Saturday, October 20, 2018 11:52 PM
Just a small PS -
It appears the Support FAQ that includes a link to the purge utility was published in November of 2017. I submitted a support ticket on the issue in January of this year and was told in reply that the issue had been forwarded to the development team for review which, in retrospect, seems odd as they apparently had the solution 2 months prior & didn't point me to it.
But all's well that ends well. CFX appears to be properly functioning now.
Reply #24 Monday, October 22, 2018 11:45 PM
CURSORS! Foiled again! The fix lasted roughly 48 hours and about 5 reboots. Now back to random dual cursors once more.
- Snidely Whiplash
Reply #25 Monday, October 22, 2018 11:56 PM
CURSORS! Foiled again! The fix lasted roughly 48 hours and about 5 reboots. Now back to random dual cursors once more.
- Snidely Whiplash
Sorry the hear that. Can you tell more more. Could you share some information on your display setups. Things such as single, dual or more monitors? Resolution of each monitor. And scaling applied to those monitors.
Thank you,
Basj,
Stardock Community Assistant
Reply #26 Tuesday, October 23, 2018 9:54 AM
Basj -
It's a Dell notebook with a 1920 x 1080 display at 125% scaling. No external monitors involved.
And just as a reminder, I'm still on Win 10 Pro v1709.
Thanks,
Daiwa
Reply #27 Tuesday, October 23, 2018 9:57 AM
Basj -
It's a Dell notebook with a 1920 x 1080 display at 125% scaling. No external monitors involved.
And just as a reminder, I'm still on Win 10 Pro v1709.
Thanks,
Daiwa
Just checking, if the problem goes away if you turn the scaling down to 100%?
Thank you,
Basj,
Stardock Community Assistant
Reply #28 Tuesday, October 23, 2018 10:27 AM
As a Side note could you consider to update your windows to V1809. Someone with similar problem as yours recently tell us that Win10 V1809 solved his problem on CursorFX.
https://forums.stardock.com/485240/page/1/#3729184
Seems the 1809 Windows update fixed the double cursor issue on my surface.
I'm very happy to be honest.
Thank you,
Basj,
Stardock Community Assistant
Reply #29 Tuesday, October 23, 2018 12:06 PM
In response to my ticket from way back when, Support advised me of the same. I'm content to wait out 1809 a little longer to be sure no additional issues are encountered.
Reply #30 Tuesday, October 23, 2018 12:12 PM
In response to my ticket from way back when, Support advised me of the same. I'm content to wait out 1809 a little longer to be sure no additional issues are encountered.
Understood. Let us know if you still have the issue after you do update to the current version of Windows 10.
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Sean Drohan
Stardock Customer Service Manager
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Reply #21 Saturday, October 20, 2018 1:44 PM
I had in fact NOT tried the purge utility before, just a thorough uninstall/reinstall (twice). The purge utility appears to have fixed it - at least through a couple of reboots. So far so good.
So, thanks again, basj!