DeskScapes DirectX Error

Happy Birthday Aaron....

Wednesday, August 21, 2013 by RedneckDude | Discussion: Stardock Support General

Guys, I need help.

 

I'm getting the dreaded DirectX error on Windows 7 64 bit.

Freshly updated graphics driver. Reinstalled DirectX 9. Have DirectX 11 installed as well.

 

Your computer has a Windows Experience Index base score of 7.3 Your Windows Graphics Experience score is 7.3

DeskScapes appears to be activated on this PC DeskScapes engine appears to be running (HP w2338h Wide LCD Monitor) 1 is attached to NVIDIA GeForce GTX 650 (HP w2338h Wide LCD Monitor) 2 is attached to NVIDIA GeForce GTX 650 (HP S2031 Series Wide LCD Monitor) 3 is attached to NVIDIA GeForce GTX 650 (Generic PnP Monitor) 4 is attached to NVIDIA GeForce GTX 650

Deskscape.dll               2013/02/21 10:13:00 Deskscapes.dll                2013/01/28 11:16:52 DreamControl32.dll              2013/01/21 14:19:42 DeskscapesConfig.exe               2013/07/17 14:58:09 UI\Deskscape.dll             2013/02/18 16:13:10 UI\DeskscapesVideo.dll      2013/01/07 14:02:54 DreamTasks.exe                2013/01/25 11:09:58 DeskscapesVideo.dll           2013/01/07 14:02:22

RedneckDude
Reply #1 Wednesday, August 21, 2013 12:49 PM

 

 

 

All Display tabs show the same results. 

RedneckDude
Reply #2 Wednesday, August 21, 2013 12:57 PM
Ticket ID #FMF-951-74140
ZubaZ
Reply #3 Wednesday, August 21, 2013 1:49 PM

DeskScapes uses some DirectX 9 helper files.

Because you are using Windows 8 and Microsoft did not ship the additional DirectX 9 runtimes with the OS, you may need to add them.
Please use the link at http://www.microsoft.com/en-us/download/details.aspx?id=35 to install them.

This will not downgrade your existing files.

RedneckDude
Reply #4 Wednesday, August 21, 2013 1:58 PM

I'm getting the dreaded DirectX error on Windows 7 64 bit.
Freshly updated graphics driver. Reinstalled DirectX 9. Have DirectX 11 installed as well.

 

Aaron, I said in the OP, Windows 7 64 bit.

You having some good drinks for your birthday?

lol...just kidding. 

 

 

RedneckDude
Reply #5 Wednesday, August 21, 2013 2:01 PM

I have since rolled back the GFX driver, to no avail.

 

It all worked the other day.

The only difference is I added your birthday Dream by Po.

JuniorCrooks
Reply #6 Wednesday, August 21, 2013 2:15 PM

Don't mean to highjack your thread Jim put I am having problems with some dreams also. My issue is the mpeg 2 error yet I have K-Lite mega codec pack installed which includes the mpeg 2 codec. Once your direct 9 issue is resoved if someone can help me with this I would appreciate it. The link in the error window did not help my situation. I downloaded the InstalledCodec.exe, ran it and only enabled the microsoft codecs but CarGuy1's Another Earth Dream II would still not run. Also my DeskScapes is installed properly.

 

RedneckDude
Reply #7 Wednesday, August 21, 2013 2:19 PM

JuniorCrooks
Don't mean to highjack your thread Jim put I am having problems with some dreams also.

 

No problem,Ken.

I assume you are on Windows 8?

 

It also looks like you're running an older version of DeskScapes....may be the trouble?

 

 

 

PoSmedley
Reply #8 Wednesday, August 21, 2013 4:32 PM

RedneckDude
The only difference is I added your birthday Dream by Po.

HEY NOW!

 

JuniorCrooks
Reply #9 Wednesday, August 21, 2013 5:12 PM

Jim I probably should have stated that I am using Windows 7. Will the new version work on 7 and do you think that will solve my problem with the mpeg 2 error? I thought it was just a codec problem but like I said I have an mpeg 2 codec installed.

RedneckDude
Reply #10 Wednesday, August 21, 2013 8:48 PM

I have fixed my problem by rolling back to three drivers back on the nVidia graphics drivers.

Yes, Ken, the newest version on DeskScapes is what I run on both 7 and 8. May or may not fix your problem. If you are 64 bit, be sure to have 64 bit codecs installed.

JuniorCrooks
Reply #11 Wednesday, August 21, 2013 9:02 PM


Yes, Ken, the newest version on DeskScapes is what I run on both 7 and 8. May or may not fix your problem. If you are 64 bit, be sure to have 64 bit codecs installed.[/quote]

Thanks Jim. I will check it out.

Jafo
Reply #12 Wednesday, August 21, 2013 9:03 PM

RedneckDude
I have fixed my problem by rolling back to three drivers back on the nVidia graphics drivers.

Always remember the rule [particularly with GFX drivers] .... "If it ain't broke......" ...

RedneckDude
Reply #13 Wednesday, August 21, 2013 9:27 PM

Always remember the rule [particularly with GFX drivers] .... "If it ain't broke......"

Well, I'd agree with that, but guess what the first question usually is on these things when you contact support?

 

"Are your drivers up to date?"   

 

What's a redneck to do?         

 

 

RedneckDude
Reply #14 Wednesday, August 21, 2013 9:29 PM

I have been having an occaisional artifact from a menu, etc, left on my desktop lately, you know, one of those that require at least a log off/log on to get rid of, so I thought a gfx driver update might be good.   Nope.

JuniorCrooks
Reply #15 Wednesday, August 21, 2013 10:48 PM

CarGuy1 gave the answer to my problem in this thread. https://forums.stardock.com/439864/page/1/#3390952 It was the odd size in which they were encoded. His 1920x1080 snowy day test dream which is also my screen resolution worked fine for me.

RedneckDude
Reply #16 Wednesday, August 21, 2013 10:54 PM

Yay!!! 

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