Please HELP
Friday, August 30, 2002 by JaneDeaux | Discussion: WinCustomize Talk
My problem is this: today I downloaded a Win Styles theme, and in the process of trying to apply it, I was told that Win Styles had detected that I did not have Logon Studio, and I was asked if I wanted to install it. I clicked on OK, and since then, Win XP won't shut down! I have tried uninstalling Logon Studio to no avail. I tried using System Restore, but since XP won't shut down, System Restore can't complete its job. Does anyone have any ideas? Also, if I just unplug my machine to power it off, when I turn it back on, I get a different logon screen than I used to (in other words, I get a screen that asks me for a password rather than getting the Welcome Screen). I can click OK at that screen without applying a password, but it's still not what I used to have.
Thanks in advance for any help!
Reply #2 Friday, August 30, 2002 2:16 PM
Reply #3 Friday, August 30, 2002 2:24 PM
Try opening User Accounts in Control Panel.
"Use the Welcome Screen." must be turned on
Reply #4 Friday, August 30, 2002 2:26 PM
Reply #6 Friday, August 30, 2002 2:43 PM
Anyway, the problem is now fixed. Werewolf's message reminded me of something I hadn't even thought of -- that the theme I had downloaded had not only requested installion of Logon Studio, but actually changed my Logon screen in the process. So it appears I uninstalled LS prematurely; I therefore reinstalled LS, restored my default XP logon screen, and now it's working the way it used to. Apparently, when you get the logon screen that asks for an actual password, and only one user is logged on, it can cause XP to not shut down. I learned this at the MS Knowledge Base, http://support.microsoft.com/default.aspx?scid=kb;en-us;Q320008.
Anyway, thanks to all of you for reading this and helping me out. I guess I just panicked when I couldn't shut down, and I had a blonde moment (yes, I'm blonde, so I can say that
).Reply #7 Friday, August 30, 2002 2:45 PM

Reply #8 Friday, August 30, 2002 3:24 PM

Reply #9 Friday, August 30, 2002 3:31 PM
And again, thanks to everyone for your interest in helping!
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Reply #1 Friday, August 30, 2002 2:15 PM
Sorry if that was confusing!