Desktop Icons Not Are Able to be Manipulated
With DeskScapes
Tuesday, January 1, 2013 by Syphron | Discussion: Stardock Support General
Greetings.
I am running a decent Windows 7 64bit.
I have been running DS for several months without incident, until I replaced my old mouse with a new one, the CM Storm Inferno. As a result, I cannot move my desktop icons.
Disabling DS allows me to move icons.
For the half second before the animation starts upon boot-up, I can move icons. But when the animation starts, I can no longer move icons.
Auto Arrange and Align to Grid are disabled.
I can place icons into a new folder, but not visa versa.
Icons within folders are not affected.
I am willing to disable DS every time I want to move an icon, then re-enable it, but I'd rather not go through all that trouble to move an icon.
Thank you in advanced.
Reply #2 Thursday, January 3, 2013 9:28 AM
Sent, but for a different reason. Now it is allowing me to move icons. But on my sub account on my computer, it doesn't display the animation at all. On my administrative account, it plays fine. On my sub account, however, it gives a 'maybe you don't have the right codec' message, and displays a blank screen. Unless I disable it, of course.
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Reply #1 Wednesday, January 2, 2013 8:54 AM
Please download and run the following utility: http://sd.stardock.com/SDSupportTool.exe
This is a tool that we use to gather relevant log files and basic information about your computer. Once the utility finishes running, please send the .zip file it creates on the desktop to [email protected]