Is my hard drive failing?

Tuesday, March 6, 2012 by 2of3 | Discussion: Personal Computing

I've had a problem off and on with my laptop crashing/BSOD when playing flash based content (like youtube videos).

 

It's been good for about 6 months now so I was surprised when it again happened today. I restarted the computer and was confronted with another bluescreen. After several tries at rebooting and system repairs (failed......."windows could not repair"), I decided to reinstall the OS......clean slate, ya know.

All was fine after everything was installed (drivers, etc) but the computer crashed again when I tried to do the windows rating index (no bsod, just a sudden dump). I tried it twice to make sure it wasn't a fluke.

 

Did a windows update and the thing crapped out again after the reboot to install. I managed to get the lappy to start again and scheduled a chkdsk. Rebooted.

Waiting for CHKDSK to finish.....

 

Earlier, I have only had crashes when playing flash based video and I've read online about problems with adobe flash and ATI cards. But this seems different to me.

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2of3
Reply #21 Tuesday, March 6, 2012 12:55 PM

Lantec
Reply #22 Tuesday, March 6, 2012 1:00 PM

you need to put that thing next to a fan or ac vent while you use it......it is most likely fan failure since both CPU & GPU are running hot under minimal loads

 

you should be able to get a fan for less than $50 & you'll need artic silver as they normally mount like a heat sink on top of the CPU

JcRabbit
Reply #23 Tuesday, March 6, 2012 1:02 PM

Holy crap!

Your laptop is about to start melting.

As Lantec pointed out, I think your fan(s) stopped working.

Lantec
Reply #24 Tuesday, March 6, 2012 1:04 PM

based on the GPUZ report I don't think he has a fan on his video card......probably just one fan for the entire system

Wizard1956
Reply #25 Tuesday, March 6, 2012 1:05 PM

Lantec
both CPU & GPU are running hot under minimal loads

I agree. At those loads, that is crazy hot.

elvee
Reply #26 Tuesday, March 6, 2012 1:05 PM

Yikes!

2of3
Reply #27 Tuesday, March 6, 2012 1:06 PM

dunno...the fan's whirring away.......CPU temp is down to 70 C now.

2of3
Reply #28 Tuesday, March 6, 2012 1:07 PM

GPU temp is at 81 C

waxplay3r
Reply #29 Tuesday, March 6, 2012 1:07 PM

By any chance, did you get a look at the BSOD? Did you plug anything via usb?

JcRabbit
Reply #30 Tuesday, March 6, 2012 1:13 PM

70 C for CPU and 81C for GPU at *idle* are *terrible* temperatures. As soon as your system starts doing anything, it will overheat and eventually crash. The CPU should be protected from physically burning out because it will throttle down once it gets to TjMax, but the system *will* crash and eventually something is going to burn out or melt inside that laptop.

Airflow seems to be blocked, you need to get it fixed ASAP.

Wizard1956
Reply #31 Tuesday, March 6, 2012 1:20 PM

I don't think it's airflow. As I have stated, there are many reports of failed thermal transfer paste applicaions, either low quality paste was used , not enough, or it dried out to a point that it was no longer effective. This on Asus Laptops from near new to a year or so old. Dust and dirt you can see, blocked airflow, you can feel. The only way to be sure about the thermal compound is to replace it.

JcRabbit
Reply #32 Tuesday, March 6, 2012 1:26 PM

Well, yeah, could be the thermal compound that has degraded over time too... or it could be a voltage problem (hopefully not). Only way to find out for sure is to get it fixed, and I wouldn't recommend extended uses of the laptop at those temperatures. Eventually a piece of solder or plastic is going to melt and then repairing the laptop will really become expensive.

2of3
Reply #33 Tuesday, March 6, 2012 1:28 PM

Ok....looks like I'm gonna have to open the damn thing up again

 

Keep in mind that I:

1. Don't know what thermal compound is called in Norwegian.

2. Don't know if it's easily found in any store here.

3. Where or how to apply the crap!

DaveRI
Reply #34 Tuesday, March 6, 2012 1:32 PM

Arctic Silver has some nice little instructions on their site:

http://www.arcticsilver.com/instructions.htm

Wizard1956
Reply #35 Tuesday, March 6, 2012 1:36 PM

ThermalCompound, Heat paste, etc. just tell them you need the goo that goes between the CPU and the heatsink. Any computer repair place will have it. Arctic Silver is well known around most shops but any high quality brand will do.

Apply about a matcheads worth, not too much, and apply it in a thin layer evenly across the chip. You can google up a video or two on the subject if needed.

P.S.Nice link, DaveRI.

2of3
Reply #36 Tuesday, March 6, 2012 1:36 PM

I just tried to run the windows experience index rating again and the system dumped.

 

Seems like GFX card problems.

2of3
Reply #37 Tuesday, March 6, 2012 1:38 PM

Wizard1956
Any computer reapair place will have it.

No one fixes their own computers here....they send them in or buy a new lappy....lol.

2of3
Reply #38 Tuesday, March 6, 2012 1:44 PM

No one fixes their own computers here....they send them in or buy a new lappy....lol.

well.....found it online. http://www.komplett.no/k/ki.aspx?sku=611373

 

I don't know of a PC repair shop nearby......

2of3
Reply #39 Tuesday, March 6, 2012 1:47 PM

Cool. Komplett has a pick up point nearby.....I can pick it up tomorrow!

Wizard1956
Reply #40 Tuesday, March 6, 2012 1:48 PM

http://www.newegg.com/Product/Product.aspx?Item=N82E16835100007 

Edit: Cool, you found it locally. There is a video on applying it on the newegg link you might want to watch anyway, not much difference between a desktop and a laptop.

If you can get the damn thing apart (and you can) then you can do this.

Some of the reapplied compound repairs reported temp drops of 30-40c over what it was running at before. I hope you get similar results.

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