Stardock Store and Roboform Issue

Monday, March 5, 2012 by Phoon | Discussion: Stardock Support General

Over the weekend ( and just now as a test on a different PC) I attempted to purchase some Master skins.

After adding the items to my cart I proceeded to the checkout location where it asks for CC info.

I rely on Roboform. I have for years and it works great anywhere else I use it. 

It works with the login to the Stardock Store but will not work for the CC info. It manages to fill in the Expiration date field only.

I've tried it with IE8, IE9, and Chrome. All browsers produce the same results, which are.. nothing.

I've tested other sites to be sure that Roboform is working. It is working properly.

 

Will this issue be addressed?

Rosco_P
Reply #1 Monday, March 5, 2012 11:36 AM

I'll pass this on to the web team.

JodieWright
Reply #2 Tuesday, March 6, 2012 11:50 AM

how long do you have to wate for a reply on a Problm reinstalling a game i would love to play the game agen but on second day now and My ticket is still not ben replyed to

Rosco_P
Reply #3 Tuesday, March 6, 2012 3:04 PM

JodieWright
how long do you have to wate for a reply on a Problm reinstalling a game i would love to play the game agen but on second day now and My ticket is still not ben replyed to

What is your ticket #?

Phoon
Reply #4 Thursday, March 8, 2012 5:47 PM

OP issue still not fixed.

 

Rosco_P
Reply #5 Thursday, March 8, 2012 9:27 PM

Phoon
OP issue still not fixed.

The web team is aware of the issue, and they're looking into it.

Phoon
Reply #6 Saturday, April 14, 2012 4:32 PM

1 month. Still not fixed.. FYI

Phoon
Reply #7 Thursday, July 26, 2012 12:20 PM

4.5 months now

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