IE9 Tabs Totally Messed Up in Windows Vista and Skins Loading as Windows Classic Problem

Thursday, November 10, 2011 by LightStar | Discussion: Stardock Support General

1. I know the IE9 tabs issue has been reported to Stardock a while ago, but no one appears to be doing anything about it. On many WB skins (including the new Metro's) the IE9 tabs are corrupted or invisible.  If you maximize the IE9 window you can see part of the tabs, but they are really messed up but they do function on click. If you set them to show in a separate row, they become completely invisible, even though when you hover over the area and click they function like they are there. Now I don't personally use IE9, but others do and this needs to be fixed. It does not occur on IE8.

2.  Many of the Stardock skins that come with WB load as windows classic when applied, for instance virtually all of the Aero skins with the exception of Aero Executive load as classic, and the Wall skin loads as classic also.

I have latest nVidia drivers installed, as well as all the latest Stardock software applicable to these issues.

WB info:

Your computer has a Windows Experience Index base score of 5.9
Your Windows Graphics Experience score is 5.9

WindowBlinds version : WindowBlinds 7.3 (build 310 x86 - Vista Edition) - 64 bit OS

WindowBlinds is installed correctly on this PC
WindowBlinds appears to be activated on this PC
(Dell 2408WFP(Digital)) 1 is attached to NVIDIA GeForce GTS 250

Wblind.dll         2011/10/17 10:18:20
Wblind64.dll         2011/10/17 10:18:48
Wbsrv.dll         2011/09/26 14:10:56
SevenConfig.exe         2011/10/13 16:33:52
Wbload.exe         2010/10/20 15:08:35
Wbhelp.dll         2011/10/04 09:01:37
Tray.dll              2009/10/23 19:12:19
Wbload.dll              2010/06/07 14:59:25
Screen.exe         2010/06/07 14:59:43

Could someone from Stardock please respond to this, in a timely manner?

Thank you.

First Previous Page 1 of 2 Next Last
Philly0381
Reply #1 Thursday, November 10, 2011 11:07 AM

Hi LightStar, in looking at the requirements for IE 9 it requires Service Pact 2 be installed on Vista.  Do you have it installed?

Don't know what to say about your other WBs problem. 

Have you sent an email to support and started a trouble ticket?

Scrofulous1
Reply #2 Thursday, November 10, 2011 11:17 AM

I have same problem with Vista, SP2 installed. It's been that way for months, making IE9 very difficult to use. 

Very kind of Lightstar to go after this when he does not use IE9 himself.  

 

LightStar
Reply #3 Thursday, November 10, 2011 1:19 PM

Philly0381
Hi LightStar, in looking at the requirements for IE 9 it requires Service Pact 2 be installed on Vista.  Do you have it installed?

Don't know what to say about your other WBs problem. 

Have you sent an email to support and started a trouble ticket?

Yep, I always keep my OS's up to date, all 3 of them, and I also sent an email to support with this exact same information. But of course since their auto-responder system is flawed right now I did not receive and auto-reply with a case number. Who knows, they may not have even got my email at all.

Neil Banfield
Reply #4 Thursday, November 10, 2011 2:33 PM

Did you contact support about this?

Edit: ahh I see you did.

I am unsure how QA did not apparently notice any issues and I have not heard of this problem from support either.

Scrofulous1
Reply #5 Thursday, November 10, 2011 2:51 PM

If there is any info you need from me re the IE9 problem, just let me know.

LightStar
Reply #6 Thursday, November 10, 2011 3:54 PM

Neil Banfield
Did you contact support about this?

Edit: ahh I see you did.

I am unsure how QA did not apparently notice any issues and I have not heard of this problem from support either.

Oh well Neil, you know what they say, things happen.  The IE9 problem was reported by another user to support a month ago, and he said he received some replies and he answered questions, but no resolution yet.

LightStar
Reply #7 Friday, November 11, 2011 12:48 PM

Does anyone else have the issue on Windows Vista 64-bit with almost all of the Aero and the Wall skin loading as windows classic?

Philly0381
Reply #8 Friday, November 11, 2011 1:37 PM

I guess what we can take from this is that folks who are still using Vista 64 bit are not using IE 9 or there would be more conversation here. 

I do use IE 9 but with Windows 7 64 bit and have no problems.

LightStar
Reply #9 Friday, November 11, 2011 2:43 PM

Thanks John for the input.

Vampothika
Reply #10 Friday, November 11, 2011 3:11 PM

im on windows 7 using IE9 and i have the same problem you described Lightstar, and I want it fixed too, its not easy to scroll when you the scroll bar is completley missing...........

LightStar
Reply #11 Friday, November 11, 2011 3:19 PM

Wow, a scroll bar issue too in IE9, and on Windows 7.  Thanks Kitty, looks like IE9 has a lot of issues with WB in both OS's.

Philly0381
Reply #12 Friday, November 11, 2011 3:33 PM

Aren't computers fun.  It would be understandable if everyone was experiencing the same problems.  What's frustrating is when that doesn't happen.

LightStar
Reply #13 Friday, November 11, 2011 5:43 PM

OK, a little more troubleshooting info.  I completely uninstalled WB using ODNT Zapper, ran CCleaner and TuneUp Utilities and cleaned the registry.  After rebooting I ran the registry cleaners again to be sure and made sure the Windowblinds directory was gone.  Everything was fine and I reinstalled WB.  I applied a theme of mine and the tab issue and IE9 was not present, I tried a few more skins and the tabs were fine. However, after applying an Aero (all but Executive load as classic) skin in WB, it again applied the windows classic look, as did the Wall skin.  After doing that I applied one of my themes again, and lo and behold the tab issue is back. So evidently both issues have something to do with the Aero skins (except Executive) or the Wall skin.  The tab issue also occurs in the Metro skins, and virtually every other skin I have applied since applying an Aero skin and then going back to another skin.

LightStar
Reply #14 Friday, November 11, 2011 6:05 PM

Just for the heck of it I went over to Windows 7 64-bit also.  For me neither the tab issue nor the scroll bar issue Vampothika mentioned occurred in IE9, however the following skins loaded as windows classic:  Aero Colours, Aero Clay, Aero Metals, Aero Woods, Recycled and Wall.

Philly0381
Reply #15 Friday, November 11, 2011 7:51 PM

Well it would appear that you may have found what the problem is then LightStar.  Now Neil just needs to come by again.

Neil Banfield
Reply #16 Friday, November 11, 2011 8:53 PM

Vampothika
im on windows 7 using IE9 and i have the same problem you described Lightstar, and I want it fixed too, its not easy to scroll when you the scroll bar is completley missing...........

Close all copies of IE and all should be fine.

IE 9 can get upset about theme changes while it is open especially UIS0->UIS2.

Neil Banfield
Reply #17 Friday, November 11, 2011 8:56 PM

LightStar
Just for the heck of it I went over to Windows 7 64-bit also.  For me neither the tab issue nor the scroll bar issue Vampothika mentioned occurred in IE9, however the following skins loaded as windows classic:  Aero Colours, Aero Clay, Aero Metals, Aero Woods, Recycled and Wall.

I think you have installed something on your boxes which is breaking that.

I just double checked here on a Windows 7 64 bit box and applying one of the Aero UIS0 skins worked perfectly as I know it does on all the SD test boxes too.

Windows 7 64 bit is probably the most tested OS for WB at Stardock due to the number of people who use it.

LightStar
Reply #18 Saturday, November 12, 2011 6:55 AM

Neil Banfield

Quoting LightStar, reply 14Just for the heck of it I went over to Windows 7 64-bit also.  For me neither the tab issue nor the scroll bar issue Vampothika mentioned occurred in IE9, however the following skins loaded as windows classic:  Aero Colours, Aero Clay, Aero Metals, Aero Woods, Recycled and Wall.


I think you have installed something on your boxes which is breaking that.

I just double checked here on a Windows 7 64 bit box and applying one of the Aero UIS0 skins worked perfectly as I know it does on all the SD test boxes too.

Windows 7 64 bit is probably the most tested OS for WB at Stardock due to the number of people who use it.

 

Could be Neil, but if that is the case why is it doing some of the same things on two different OS's?  I will look into this further based on your suggestion, but I doubt if that is the issue. Thanks for replying though.

Neil Banfield
Reply #19 Saturday, November 12, 2011 7:02 AM

LightStar



Quoting Neil Banfield,
reply 17

Quoting LightStar, reply 14Just for the heck of it I went over to Windows 7 64-bit also.  For me neither the tab issue nor the scroll bar issue Vampothika mentioned occurred in IE9, however the following skins loaded as windows classic:  Aero Colours, Aero Clay, Aero Metals, Aero Woods, Recycled and Wall.


I think you have installed something on your boxes which is breaking that.

I just double checked here on a Windows 7 64 bit box and applying one of the Aero UIS0 skins worked perfectly as I know it does on all the SD test boxes too.

Windows 7 64 bit is probably the most tested OS for WB at Stardock due to the number of people who use it.


 

Could be Neil, but if that is the case why is it doing some of the same things on two different OS's?  I will look into this further based on your suggestion, but I doubt if that is the issue. Thanks for replying though.

Thats why I think it is something you install on your boxes.  If it happens on two machines and yet isn't happening on others it instantly suggests the two must have something in common.

LightStar
Reply #20 Saturday, November 12, 2011 10:53 AM

Neil Banfield

Quoting LightStar, reply 18


Quoting Neil Banfield,
reply 17

Quoting LightStar, reply 14Just for the heck of it I went over to Windows 7 64-bit also.  For me neither the tab issue nor the scroll bar issue Vampothika mentioned occurred in IE9, however the following skins loaded as windows classic:  Aero Colours, Aero Clay, Aero Metals, Aero Woods, Recycled and Wall.


I think you have installed something on your boxes which is breaking that.

I just double checked here on a Windows 7 64 bit box and applying one of the Aero UIS0 skins worked perfectly as I know it does on all the SD test boxes too.

Windows 7 64 bit is probably the most tested OS for WB at Stardock due to the number of people who use it.


 

Could be Neil, but if that is the case why is it doing some of the same things on two different OS's?  I will look into this further based on your suggestion, but I doubt if that is the issue. Thanks for replying though.


Thats why I think it is something you install on your boxes.  If it happens on two machines and yet isn't happening on others it instantly suggests the two must have something in common.

 

It is the same machine Neil, I triple boot (XP, Vista and 7) on the same PC.  The only common software is Microsoft Security Essentials and TuneUp Utilities 2012.  So I will be checking things out more and let you know.

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