Yrag, IPlural, or any other gurus, please help me.
Saturday, May 15, 2004 by Shameless Designs | Discussion: Stardock Software
I recently had to do a complete system restore on my rig because of some worms let loose by my kids. Long story, but I completely wiped the harddrive, reformatted, and reinstalled WinXP Home along with all the original software, then updated everything through MS security update CD and MS Windows update. Then I installed Norton System Works along with all the updates for that, including AV definitions. Ran all checks, everything seemed fine. I also installed, updated and ran Spybot S&D 1.3 and AdAware 6.0. Found some manufacturers spyware and deleted that, but otherwise my system appears to be clean and error free.
Except for one thing. My DVD-ROM, a Pioneer DVD-116, will no longer recognize DVD''s. It will recognize and run Music CD''s, Photo CD''s and Data CD/R & CD/RW. But when I Insert a DVD it won''t recognize that a disc is in the drive. I ran the MS troubleshooter without success. The Device manager test says the device is working properly. I tried uninstalling the device and letting Plug-n-Play reinstall, but still no luck. I also tried manually starting the DVD from WMP and Intervideo WinDVD but still the same problem. I get a message asking me to Insert a DVD. It doesn''t matter which DVD disc I use either, having tried about 20 new DVD discs after checking to make sure they would read on another computer.
I went to Pioneer''s site to update the driver, but they have the same driver as I do as the newest version. I also ran System Mechanic 4.0i and all the Norton checks on windows and all reported nothing wrong. So I am completely stumped. The DVD worked perfectly before the restore, and works in every other way except for playing DVD''s now. The only other thing I can think of is possibly a bad codec or maybe a missing Activex control or something of that nature, but I''m not sure where or what to check. Any suggestions?
Thanks in advance for reading this far and anything else you might suggest.
Brad aka Shameless
[Message Edited]
Except for one thing. My DVD-ROM, a Pioneer DVD-116, will no longer recognize DVD''s. It will recognize and run Music CD''s, Photo CD''s and Data CD/R & CD/RW. But when I Insert a DVD it won''t recognize that a disc is in the drive. I ran the MS troubleshooter without success. The Device manager test says the device is working properly. I tried uninstalling the device and letting Plug-n-Play reinstall, but still no luck. I also tried manually starting the DVD from WMP and Intervideo WinDVD but still the same problem. I get a message asking me to Insert a DVD. It doesn''t matter which DVD disc I use either, having tried about 20 new DVD discs after checking to make sure they would read on another computer.
I went to Pioneer''s site to update the driver, but they have the same driver as I do as the newest version. I also ran System Mechanic 4.0i and all the Norton checks on windows and all reported nothing wrong. So I am completely stumped. The DVD worked perfectly before the restore, and works in every other way except for playing DVD''s now. The only other thing I can think of is possibly a bad codec or maybe a missing Activex control or something of that nature, but I''m not sure where or what to check. Any suggestions?
Thanks in advance for reading this far and anything else you might suggest.
Brad aka Shameless
[Message Edited]
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Shameless Designs
Reply #22 Sunday, May 16, 2004 3:03 PM
Reply #22 Sunday, May 16, 2004 3:03 PM
I really love AOL too... 
lol... thanks Gary, I got it all. I really appreciate it. Unfortunately, that didn't do the trick either, so I think it's time to head off to the hardware store. The drive is three years old, so it's probably time to replace it anyway. I'm just baffled as to why it would work for CD's and not DVD's. But I'm tired of messing with it, so I'm just gonna replace the drive.
I sincerely thank you for all your efforts to help, though. And the offer for drinks still stands. Y'all have a good day.
lol... thanks Gary, I got it all. I really appreciate it. Unfortunately, that didn't do the trick either, so I think it's time to head off to the hardware store. The drive is three years old, so it's probably time to replace it anyway. I'm just baffled as to why it would work for CD's and not DVD's. But I'm tired of messing with it, so I'm just gonna replace the drive.I sincerely thank you for all your efforts to help, though. And the offer for drinks still stands. Y'all have a good day.
yrag
Reply #23 Sunday, May 16, 2004 3:56 PM
Reply #23 Sunday, May 16, 2004 3:56 PM
My pleasure...always happy to help peeps spent their money...
Jafo
Reply #24 Monday, May 17, 2004 1:16 AM
Reply #24 Monday, May 17, 2004 1:16 AM
It is always just possible that the demise of the DVD hardware was coincidental with the reformat, etc.....nothing worse than assuming it was a software problem when it may have been a 'sympathy' death of the drive...
yrag
Reply #25 Monday, May 17, 2004 2:26 AM
Reply #25 Monday, May 17, 2004 2:26 AM
Yeah...I think you're right. As he gave me the info off his machine and it was all correct, it was leaning more and more to the hardware. I wanted him to try the DVD decoder I sent him just to make sure, but I think when it's all said and done, it's the drive.
Sounded like he wanted a new one anyway ..
Sounded like he wanted a new one anyway ..
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Reply #21 Sunday, May 16, 2004 1:52 AM