Buying & bitching
Saturday, May 7, 2011 by WOM | Discussion: WinCustomize Talk
I wonder why people buy things from Friday evening through Monday morning and complain when something goes wrong. Stardock is closed during that time so they can't help. I've been here for damn near 10 years and nothing has changed. Oh well, just venting.
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Reply #22 Monday, May 9, 2011 4:54 AM
At least you're running Windows 7, which still looks good naked.
Usually that is the case, but I had to move my OS to a new HDD and my archived apps don't/won't work for some reason.... and Impulse won't let me redownload them until I up my sub.
It's not that big a deal ['cept for the watered down shandy] and I'm sure 'Support" will get it sorted soon. 
Reply #23 Monday, May 9, 2011 8:19 AM
How long is it going to be before we have an Impulse replacement for our OD apps.?
Reply #24 Monday, May 9, 2011 8:38 AM
^ as long as it takes to get it as 'right' as possible, Phoon.
Nope, I won't have a bitch, won't piss n' moan, either... but I might have ter cry in me shandy coz I be 'avin' ter look at nekkid Winders.
Hopefully it'll all get sorted in the morning... tomorrow night for me.
This has been going on too long, Mark. Please post your support ticket number and I'll try to push it a bit. 
Reply #25 Monday, May 9, 2011 9:35 AM
Typically people who have trouble over the weekend is accounts which are flagged as fraud or something else like the bank puts a hold on it. In reality, the proportion of people who have an issue are very, very small considering the volume of transactions that are done on any typical day.
Reply #26 Thursday, May 19, 2011 11:00 PM
I got it sorted yesterday, Doc, but thanks for the offer. It took a while because one person in Support had to take over from another, by the looks of it. Also, because of the account changes I couldn't get into my account here at WC or Stardock.com, either. And then, when it all was sorted at Stardock's end, silly me forgot he also changed his password.... damned bad dose of the flu and I'm not altogether with it.
Anyhow, I'm happy now it's all sorted, and thanks again. 
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Reply #21 Sunday, May 8, 2011 9:12 AM
Just because your sub has expired doesn't mean the programs wont work...you just lose the abitity to update and to reinstall.
At least you're running Windows 7, which still looks good naked.