Redownloading?
Thursday, March 3, 2011 by ImaginedTruth | Discussion: Object Desktop
I had purchased Object Desktop, and I had archived the files needed. Before I was able to take the bacups to put on CD. the hard drive crashed. I tried to just install Impulse again, but my subscription expired and the current versions listed on Impulse gives me a message of the serial code being invalid. I emailed support yesterday, and I did receive a form letter in my email, but I've heard nothing back since then. Any ideas or sggestions of how I get back the versions I had?
Reply #2 Friday, March 4, 2011 6:18 PM
You will not be able to download through Impulse with an expired sub. If the backups were lost you will need to renew to redownload the software.
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Reply #1 Thursday, March 3, 2011 11:53 PM
Well, firstly, it takes a few days for support to respond to a support ticket. Don't send in another or it'll put you at the end of the line in the queue.