Please help....I can't
Sunday, November 2, 2003 by Lady Aarielle | Discussion: Stardock Software
Hi all-
Please help--this problem has existed for several months. I cannot view ratings nor can I download more skins. There are no error messages given....it simply performs as if it's downloading, but the skin does not show up in either "Display Properties" or "WindowBlinds Configuration"!
The only way I could circumvent this problem was to re-download "WindowBlinds".....as if I had just purchased the product. I can't re-install "WindowBlinds" everytime the site does not let me download more WB. The ratings, however, are not viewable unless I log out, but as soon as I log in the ratings disappear....regardless of whether I have just redownloaded WB or not.
I am a level 4 user, I have the read the FAQ's but nothing there has helped, I cross referenced the account, I have written "Stardock Support" adnauseam....they NEVER reply!!! >
>
PLEASE HELP...I'm at the end of my rope and not a happy camper. I love WC and try to support it by purchasing products and membership and you all have helped me out no matter how simple or difficult my questions are....so please help me out on this one. I'm at my wits end!!!
Thanks.
Please help--this problem has existed for several months. I cannot view ratings nor can I download more skins. There are no error messages given....it simply performs as if it's downloading, but the skin does not show up in either "Display Properties" or "WindowBlinds Configuration"!
The only way I could circumvent this problem was to re-download "WindowBlinds".....as if I had just purchased the product. I can't re-install "WindowBlinds" everytime the site does not let me download more WB. The ratings, however, are not viewable unless I log out, but as soon as I log in the ratings disappear....regardless of whether I have just redownloaded WB or not.
I am a level 4 user, I have the read the FAQ's but nothing there has helped, I cross referenced the account, I have written "Stardock Support" adnauseam....they NEVER reply!!! >
> PLEASE HELP...I'm at the end of my rope and not a happy camper. I love WC and try to support it by purchasing products and membership and you all have helped me out no matter how simple or difficult my questions are....so please help me out on this one. I'm at my wits end!!!
Thanks.
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yrag
Reply #42 Wednesday, November 5, 2003 1:42 AM
Reply #42 Wednesday, November 5, 2003 1:42 AM
There should be 12 to 15 categories (including 'others') Check all of them and then unload.
Lady Aarielle
Reply #43 Wednesday, November 5, 2003 1:47 AM
Reply #43 Wednesday, November 5, 2003 1:47 AM
All I have is uninstall 'logon studio' or 'browser' in the start menu....is that what you mean? And which one? Does it matter?
Lady Aarielle
Reply #44 Wednesday, November 5, 2003 1:49 AM
Reply #44 Wednesday, November 5, 2003 1:49 AM
Just found a new list with the unload WB.
Lady Aarielle
Reply #45 Wednesday, November 5, 2003 1:55 AM
Reply #45 Wednesday, November 5, 2003 1:55 AM
OK I unloaded then reloaded......the skin still doesn't show on the lists.
yrag
Reply #46 Wednesday, November 5, 2003 1:58 AM
Reply #46 Wednesday, November 5, 2003 1:58 AM
Something is not right... in the Start Menu/Programs scroll up to Object Desktop and tell me the programs it shows....
click on my nick...that's what I want. Click again on the image and it will enlarge
[Message Edited]
[Message Edited]
click on my nick...that's what I want. Click again on the image and it will enlarge
[Message Edited]
[Message Edited]
Lady Aarielle
Reply #48 Wednesday, November 5, 2003 2:05 AM
Reply #48 Wednesday, November 5, 2003 2:05 AM
Sorry I tried to send you a screen shot but not too sure how to do it here.
yrag
Reply #50 Wednesday, November 5, 2003 2:20 AM
Reply #50 Wednesday, November 5, 2003 2:20 AM
OK...that's fine. I want you to go to the WB skin section and download 'Bubble Wrap' to a temp folder. Open WB config and click 'install from disk'. Point to that file and double click on the file. Does it now show in your skin list at bottom of WB config? If it does,click on it and then hit 'apply' and see if it does.
[Message Edited]
[Message Edited]
[Message Edited]
[Message Edited]
Lady Aarielle
Reply #51 Wednesday, November 5, 2003 2:29 AM
Reply #51 Wednesday, November 5, 2003 2:29 AM
The strangest things happen to me here! It indicates there are 50 replies and when look only 49 are here!?!
Lady Aarielle
Reply #53 Wednesday, November 5, 2003 2:42 AM
Reply #53 Wednesday, November 5, 2003 2:42 AM
WOW! FAR OUT!! 
Gary, you did it!!!! 
Please tell me I'm not going to have to go through all this every week or so.
Thank you soooo much, Gary!!! 
You'll probably run like the plague next time you see my name on these boards! Thanks again!
Gary, you did it!!!!
Please tell me I'm not going to have to go through all this every week or so.
Thank you soooo much, Gary!!!
You'll probably run like the plague next time you see my name on these boards!
Thanks again!
yrag
Reply #54 Wednesday, November 5, 2003 2:46 AM
Reply #54 Wednesday, November 5, 2003 2:46 AM
No, you are not going to have to go thru this again and no I don't, and will not, run every time I see your name and you are more then welcome...that's what we're here for 
Lady Aarielle
Reply #56 Tuesday, November 11, 2003 2:59 PM
Reply #56 Tuesday, November 11, 2003 2:59 PM
Hello again-
Please help.....I can't download again!!
Thanks.
Please help.....I can't download again!!
Thanks.
yrag
Reply #57 Tuesday, November 11, 2003 3:23 PM
Reply #57 Tuesday, November 11, 2003 3:23 PM
You're just not having a good week!!!!.....at this point don't change anything. I think it might be more a server problem then you. Give it a little time and see if your situation improves.
If this doesn't come around, by all means let us know and we'll tackle it again........
[Message Edited]
If this doesn't come around, by all means let us know and we'll tackle it again........
[Message Edited]
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Reply #41 Wednesday, November 5, 2003 1:39 AM