Vampothikas "Fire Starter"
purchased with no dl
Wednesday, September 22, 2010 by mzfhredi | Discussion: Stardock Support General
Hey everyone. I'm not sure if this is the right forum for my prob...I purchased Fire Starter 3 days ago and like a ninny I used my PayPal account instaed of my Visa which I ordinarily used when purchasing from Satrdock. My purchase amount has been cleared from my bank but I still cannot dl the theme?! I have gotten no response from sales or support. Any ideas would be GREATLY appreciated!
Reply #2 Wednesday, September 22, 2010 4:13 PM
mzfhredi I will go into IRC and see if I can find someone to help you. Unfortunately it is after closing time there.
Reply #3 Wednesday, September 22, 2010 4:18 PM
It's registered to your account properly, so there's no problem there. If you go to https://www.stardock.com/support and enter your email address, you'll be sent an email with a download link for the theme. The link will expire in 24 hours, but you can request another email if needed.
Reply #4 Wednesday, September 22, 2010 5:33 PM
Wow, thanks my friends! Just got an email from "support" and they told me to come here?? Imagine that:)
Reply #7 Monday, September 27, 2010 9:50 PM
Thanks Rosco! 
You know, as much as I buy you'd think I would remember that!
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Reply #1 Wednesday, September 22, 2010 4:08 PM
You have my sympathy.