Offline activation.

Sunday, May 3, 2009 by biddle1 | Discussion: Stardock Support General

Hi,

 

 I have just paid out for Windows Blinds. I have installed it on a pc which is NOT on the internet (it is a studio pc). However, I cannot activate it.

I have searched through this forum and the FAQ's to find an answer, and none of them work. At no point does any of my software ask for a serial number.

I have WB6 installed, also Impulse, it works fine on my internet laptop, and when I install it using the same technique on my studio pc, it does not give me the chance to activate via email (as has been suggested in other posts).

Impulse brings up a screen which asks me to enter my "user name" and password, however this requires an internet connection for verification!!!

There appears to be no activation screen within WB6.

How do I activate it on my offline pc?

Please help !!!!!!!

Thanks in advance.

Nimbin
Reply #1 Sunday, May 3, 2009 7:52 AM

send an email to support@stardock.com explaining the situation, and i am sure they will be able to get you sorted.

good luck.

biddle1
Reply #2 Sunday, May 3, 2009 8:03 AM

Thanks for the swift reply, but surely there's a quicker way than having to wait for them?

I can't be the first person to have faced this problem?

To be honest, had I have known this before I paid £13 I wouldn't have bothered !

 

 

I just need to know how to access the "Windows Blinds activation" screen shown in the second screenshot on the following link:

 

https://esupport.stardock.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=447

 

Thanks again.

Wizard1956
Reply #3 Sunday, May 3, 2009 8:17 AM

According to the link you posted,launching WindowBlinds should bring up that window.That method is outdated however.

The new preferred method is to use this link,as per this thread.  LINK

http://www.impulsedriven.com/support/alternative_activation.aspx

biddle1
Reply #4 Sunday, May 3, 2009 8:24 AM

Wizard1956
According to the link you posted,launching WindowBlinds should bring up that window.

 

No, launching Windows Blinds brings up Windows Blinds.

 

I have tried all of the above suggestions. they are wrong and do not work. I have installed Impulse anywhere - it is the same as the regular version.

 

I have not seen the above screenshot at any point, during any installation of WB6 - nor any screen similar to it. I merely shows the "About - Buy Now - Continue" screen - all of which require a connection.

If I click continue (which is the only choice that I have) it takes me into the regular configuration menu screen, which in turn also has no options with regards to registration.

Please help !

 

Thanks

Hankers
Reply #5 Sunday, May 3, 2009 8:25 AM
biddle1
Reply #6 Sunday, May 3, 2009 8:29 AM

Hankers
Alternate Activation

 

 

This does NOT work !!! Taken from that link:

"When the application starts, it will ask for your username and serial number. Type them in now.

The only serial numbers accepted are of the following forms:"

 

When the application starts it does NOT ask for a username or serial number - it asks for a log in name and a password - of which it requires an inernet connection to function !!

At no point whatsoever, through any install or link folllowed, does Impulse or WB6 ask for a serial number in any form.

 

Thanks

Hankers
Reply #7 Sunday, May 3, 2009 8:31 AM

If you cannot get that method to work then your only alternative is to email support@stardock.com and initiate a trouble ticket.

biddle1
Reply #8 Sunday, May 3, 2009 8:46 AM

Yeah I have done this, but I dont expect a reply for a loonnnngg time, as with all web based firms.

 

Just to clarify:

I have Impulse Full installed.

I have Windows Blinds 6 installed.

They are both on an offline pc.

I have been emailed my serial numbers.

My online pc has used the above and is fine.

My offline pc has used the aboveand there is nowhere to enter the serial numbers in order to request an offline activation.

 

Can anyone think of anything that I have missed out here, as I refuse to believe there is not a simple work around for this.

 

Thanks again.

Hankers
Reply #9 Sunday, May 3, 2009 8:53 AM

If you would post your support ticket number I will make sure support are aware of it when they return tomorrow morning.

biddle1
Reply #10 Sunday, May 3, 2009 9:00 AM

OK will do, thanks for your help.

 

 Ticket ID: SSE-262673
   Subject: Offline activation
   Department: Support - General
   Priority: Received
   Status: Open

biddle1
Reply #11 Monday, May 4, 2009 11:56 AM

Still waiting for a solution to this please !

Shirley
Reply #12 Monday, May 4, 2009 12:34 PM

Yes, Impulse requires an internet connection to log in to the service.  It will not get past this point on an offline machine.  You'll want to use Impulse Anywhere, available here:

http://anywhere.impulsedriven.com

This will download a file you can use to install on an offline machine.  Alternatively, you can download the WindowBlinds installer by requesting your account info at stardock.com/support.  This will send an e-mail to you with a download link for WindowBlinds (which is one of few applications that still supports this and is not solely downloadable through Impulse). 

The reason you are not able to use the offline activation is because you never get to the point that WindowBlinds is actually run, as you have not yet logged into Impulse to download and install.  Once you install by one of the other 2 methods listed above, offline activation should work fine.

 

biddle1
Reply #13 Monday, May 4, 2009 2:39 PM

Shirley
Yes, Impulse requires an internet connection to log in to the service.  It will not get past this point on an offline machine.  You'll want to use Impulse Anywhere, available here:

http://anywhere.impulsedriven.com

This will download a file you can use to install on an offline machine.  Alternatively, you can download the WindowBlinds installer by requesting your account info at stardock.com/support.  This will send an e-mail to you with a download link for WindowBlinds (which is one of few applications that still supports this and is not solely downloadable through Impulse). 

The reason you are not able to use the offline activation is because you never get to the point that WindowBlinds is actually run, as you have not yet logged into Impulse to download and install.  Once you install by one of the other 2 methods listed above, offline activation should work fine.

 

 

Absolute rubbish! If you read my post above you will see that I have done this already, I have followed all the guides, looked at all  the forum posts, tried all all the solutions and no-one has even come close to providing an answer!

 

Impulse anywhere DOES NOT give you any different start up screen to the normal version. It asks for the same information: Account name & password - for which it needs an internet connection to function!!

 

https://esupport.stardock.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=447

In the above link, the second screen shot down shows a STARDOCK ACTIVATION PAGE. This is what I need to see.

 

Please someone answer this, as I have already spent too much of my time trying to get to the bottom of this and I refuse to believe it has outwitted the entire technical support staff at Stardock !!!

 

Cheers.

Shirley
Reply #14 Monday, May 4, 2009 4:13 PM

Impulse anywhere DOES NOT give you any different start up screen to the normal version. It asks for the same information: Account name & password - for which it needs an internet connection to function!!

Um... Here's where I'm confused.  Impulse Anywhere will let you download standalone .exe files and associated data files to install your software.  It requires that Impulse be installed but will not ask for login information.  Perhaps you downloaded Impulse again from the link on that page?  Please see the correct locations below:

Impulse Anywhere Main Page

Impulse Anywhere file links

The first thing you will see when you run the installer is this:

Impulse Anywhere Install dialog

and then this:

Impulse Anywhere install progressImpulse Anywhere Installing

Once it's installed, you will see this:

Impulse Anywhere complete

https://esupport.stardock.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=447

In the above link, the second screen shot down shows a STARDOCK ACTIVATION PAGE. This is what I need to see.

If you follow the instructions on that page you will notice that you need to have WindowBlinds installed before you will see this dialog.  This will only appear if using the standalone installer, or if some reason Impulse does not activate the product (which does not apply in this case of an offline machine).  Impulse Anywhere has it's own activation process, which is explained during install.

Impulse Anywhere Activation

Warluck
Reply #15 Saturday, July 25, 2009 4:58 PM

Of what I understand and trust me I've tried many things, there is NO way to install a Stardock Product (I am, myself, refering to Galactic Civilization 2), completely offline to a new computer.

You can try to use archive and then you wont be able to get impulse running because you have to register over the net.

You can try what's in that thread and download from impulse anywhere but even then, when you install the product to the new computer you will still have to revert to a computer with internet so you can have a VALID activation response.

I have to say I bought products from stardock in the past but I HATE how you have to register avery time you try to play what you honestly paid for.  There SHOULD be a way to download what you need once and for all and never have to go back to Stardock to play what you, again, PAID for...!

What will happen in ten years when there is no more support for the stardock products or if they go out of business?  I wanted to pay for those products because I felt they were worth it and I would not have to hack to play them but now I feel I have to revert to hacking to play the product how I'd like to play it....!

 

Anyone can help and provide a way to completely install the product in an COMPLETELY OFFLINE WAY?

Shirley
Reply #16 Monday, July 27, 2009 10:20 PM

Anyone can help and provide a way to completely install the product in an COMPLETELY OFFLINE WAY?

Retail discs.  Of course they won't be up to date, but they do not require activation of any kind.

Anything downloaded through digital distribution needs at least some semblance of an internet connection to activate.  It is assumed since you bought the game online, and you managed to download it at least once from our servers, that you have access to an Internet connection.

What will happen in ten years when there is no more support for the stardock products or if they go out of business?

I would like to think we'll be around longer than that, but it has been stated here before several times that a solution will be made available in the untimely event that Stardock is no longer in business.

Warluck
Reply #17 Tuesday, July 28, 2009 1:15 PM

Thanks for the answer Shirley, much appreciated... and hope you'll be around in 10 years also ;o)

sunsh0826
Reply #18 Sunday, December 15, 2013 9:40 PM

Good luck. I have purchased at least 10 programs including window blinds. I have been asking for months and still cant register or anything.  Whats the deal with the gamestop app. What happened to impulse eversince this gamestop app I cant register or update anything.

Gargabee
Reply #19 Monday, December 16, 2013 8:40 AM

sunsh0826

Good luck. I have purchased at least 10 programs including window blinds. I have been asking for months and still cant register or anything.  Whats the deal with the gamestop app. What happened to impulse eversince this gamestop app I cant register or update anything.

I see accounts of yours but there are no registrations associated with them nor is there any purchase history associated with them. I was also unable to find any tickets for you in our support system under the email addresses on those accounts. Please send us an email at support@stardock.com with any purchase history information or perhaps serial numbers if you can provide them.

As for Gamestop, we cannot speak to what is going on with their download client but if you have Stardock games registered to your Stardock account, you can download from us here: https://store.stardock.com/myaccount/products

Any third party products purchased via Impulse would need to be downloaded from Gamestop.

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