Seems to Me
Saturday, May 2, 2009 by kenwas | Discussion: WinCustomize Talk
It seems to me that for the past several months, this site limps through the week and pretty much collapses every weekend. Yep, I know of the new version is being worked on but that is a tired excuse. With poor ID in FLA and Jafo on the other side of the planet how much can they be expected to fix? I never see other folks acknowledging the issue or responding the way Zoomba or Andrew used to do. Maybe its just me!
Reply #42 Sunday, May 3, 2009 2:19 PM
These suggestions and more came up during the last subscription drive, and more speifically to a thread that Brad (aka Frogboy) made concerning the status of WC. I think we will be seeing some changes when the new updated/upgraded WC site come on line. At that time the subscribers will have to decide if whatever changes are made improve the site or not.
I tend to look at changes as things that happen and try to put them in perspective. No doubt that the site has seen many changes since it first came on line. For me, if the site provides access to free skins that are uploaded by members of the community and subscribers receive some benefit for subscribing than I will probably take whatever else happens in stride.
Bottom line, at 60 years old if I wake up in the mornig and see the sunrise, I can handle whatever else happens. ![]()
Please understand thet this is just my opinion and in no way invalidates yours. ![]()
Reply #43 Sunday, May 3, 2009 2:24 PM
It's catch 22. Without money from people who visit the site, the site won't improve. But, unless the site improves, the people who visit the site won't provide money.
Answers on a postcard...
If that is how people see the site, then that is all it will ever be.
Reply #44 Sunday, May 3, 2009 5:45 PM
Sometimes you just have to sit back and accept things...you know the reality of the situation. The powers that be are the one that decide. You have been here longer...you know it will never be the way it once was. I remember when it was hard to log on in the mornings because their was so much traffic. You had to wait until half went to work to get a ' seat ' I'm still here but I know that one little voice can't change a thing. The majority of the visitors just come and scoop up what they need and breeze on by. I always paid my way. Whether I needed to or not. It is what it is. I still prefer this site.
Reply #45 Monday, May 4, 2009 4:23 AM
A passive position is certainly better than frustration for one's state of being. Every now and then though, it becomes frustrating to remain passive! (heheheheheheh), especially in a catch 22 situation.
Reply #47 Monday, May 4, 2009 4:52 PM
It's more to me. It's family and friends. ![]()
(even people with evil squiggles)
Reply #48 Monday, May 4, 2009 5:26 PM
Patience is not passive; on the contrary, it is active; it is concentrated strength. ![]()
Your family and friends are getting the run around. ![]()
Reply #49 Monday, May 4, 2009 6:31 PM
Ken, your one of the nicest people I have met here. You know my take on all this....I think you wrote a good post.
The squiggle remains evil ![]()
Touche'
Reply #50 Monday, May 4, 2009 6:46 PM
Ya gotta love it. That's an order!![]()
Reply #51 Monday, May 4, 2009 8:16 PM
It's more to me. It's family and friends.
(even people with evil squiggles)
It's family and friends.
Your family and friends are getting the run around.
How about your take on the OT, Zubaz? I understand your feelings for the Community, and they are laudable. I don't contest them in the least. How about an answer?
I am concerned about the issues raised by Ken, and I expressed them earlier in the thread. Can't anyone give a substatative answer to the questions raised, or was my prediction about no one giving a real answer dead on?
Reply #52 Monday, May 4, 2009 9:55 PM
Wincustomize (not the forums) is getting lots of love. Resources have been allocated and have done work on the new WC. As you are probably aware though, Stardock is a small shop and as other projects pop up they take resources so things get moved. Demigod has taken a lot of unexpected time is a good example of that.
But there have been lots of fixes even to the WC forums that have been discovered because of the increased traffic on the Demigod site.
Does that answer?
Reply #53 Monday, May 4, 2009 10:40 PM
Partially. Why does WC always go down on the weekends? Many of us note how slow the site is compared to other SD sites.
Look, Zu we're customers too. Not as big a share of SD profits, but we'd really like to know why WC going down on weekends is so predictable...
No one here blames any person or group of people for this. All we're asking is not to be kept in the dark.
If maintenance is planned, let us know. If a server is broken/whatever...it's ok to tell us. If servers are taken off line for wharever, maybe we'll plan differently to be online, etc. at different times.
Basically, it's a matter of consideration. I think if things weren't put off again and again, and if the site was more functional it'd be different. I think most folks have put up with a lot and subscribed and resubscribed showing a lot of loyalty. Is it so much to ask for consideration? I don't think so.
Reply #54 Tuesday, May 5, 2009 9:40 AM
It's not actually 'always'....however it's more likely to be apparent on a weekend as Stardock still pretends valiantly to be a 9 to 5, Monday to Friday affair.....
....but I know for a fact they are often putting in 48 hour days, 8 days a week. The times they are still actually present in the office is just plain silly, honestly. I know I might be up till 3am doing things....but that's usually to fit in with US time ....but these guys are just plain bonkers [or committed].....[or should be....]...![]()
On the odd occasion the 'right person' with the 'right pair of size nines' [to kick the squirrels into line] is taking a little time off on the weekends when a server sneezes and one or more sites catch the cold.....that's then you see the squirrels in the treadmills all outside having a fag....
More often than not, though.....they're back at work before they need to open a new pack.
It's no biggie, really....![]()
Reply #55 Tuesday, May 5, 2009 9:48 AM
Do you think the new WC [whenever that happens] will solve the problem, or is it a function of the number of hands?
Reply #56 Tuesday, May 5, 2009 10:01 AM
I check on the site regularly throughout the weekend, and it's been working throughout the past month. Saying it's going down every weekend is a bit of a stretch. Being that most people are in the office throughout the work week, response times are faster if an issue comes up.
If I have an advanced notice about downtime, slowness, etc, I will put up an announcement. However, problems and site issues aren't scheduled, and we react to them as they happen.
Right now, resources are going into the new WinCustomize. I can't say when it will be released as delays have happened, and priorities have come up, but it is being developed. We have to prioritize net development to both ongoing and future products, and with the subscription drive netting barely 25% of it's goal, dev resources are being allocated as much a they can.
Reply #57 Tuesday, May 5, 2009 10:06 AM
The internet is a 24/7 world. How about a staggered work week, still 40 hrs but some with a Wed to Monday week? Many companies function this way to provide good customer service.
In the eyes of the beholder. WC is the least reliable of all the sites I work with and if that is no biggie, certainly there should be no quandry as to the lack of subscriptions. Back to Fuzzy's catch 22.
Reply #58 Tuesday, May 5, 2009 10:08 AM
I don't think so. I wouldn't have posted this if I hadn't experienced it, and neither would several others.
Reply #59 Tuesday, May 5, 2009 10:16 AM
kenwas....actually THAT's the part you are supposed to notice....![]()
Reply #60 Tuesday, May 5, 2009 10:18 AM
Not for me. The libraies sub categories were out of sync for quite a while. That is fixed and the only part still broken is that the personal daily download pages haven't totalled for the same period and still don't. Trust me if you will, it is not my caches. Is it the endo f the world? Of course not, but little irritations mount and over time, it is just a feeling of things coming apart. It adds to the frustration when you say it is not happening.
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Reply #41 Sunday, May 3, 2009 1:59 PM
Yupsi, but this limit is by username. Unregistered users can still download. How you say how much an unregistered user downloads in a year. Most of times people will goog-land(land/come via google) and download.