my serial number is expired for my object desktop ultimate cant install programs?
Monday, March 30, 2009 by RobJK | Discussion: Object Desktop
My serial number is expired for my object desktop ultimate and i had to get a new hard drive and cant instal my object desktop stuff now?
Reply #2 Monday, March 30, 2009 9:33 PM
if you archived - it will still let you restore the archives
Reply #3 Monday, March 30, 2009 10:02 PM
You're entitled to the latest edition of all ODU software to the date of expiration of your subscription and if you email SD support, they will give you a link to download the software...I think that's what I.D. wanted you to do, Rob. 
Reply #4 Monday, March 30, 2009 10:21 PM
Yes, just e-mail support and we can send you an archive. Just a reminder to you (and all others): We offer this service as a courtesy. Really, you should be making archives of your software through Impulse for backup purposes. Although we have archives available for people, you should not rely on them as a backup.
Reply #5 Monday, March 30, 2009 10:25 PM
Yeah...but how many people know about that? When installing Impulse/programs through Impulse, there should be a message telling users to always archive their apps for reinstallation (and then explain how to do it).
Reply #6 Monday, March 30, 2009 10:37 PM
I just told them... 
Probably not a bad idea. I'll bring it up to the higher ups.
Reply #7 Thursday, April 30, 2009 5:25 AM
They need to be a bit more FORTHCOMING with this information. Not everyone has 34. blah blah to RENEW.
However, when every other avenue I tried to register what IS MINE (because I bought MINE way before
subscriptions/renewals), failed, the only choice I felt I had was to pay?
What a bunch of it. ... ticks me off totally.
Reply #8 Thursday, April 30, 2009 6:06 AM
I've a question not relevant at this thread...but if i've two computers in my home i can install OD on both or only on one pc?How many pc support the serial?
Reply #9 Thursday, April 30, 2009 6:12 AM
I think Bebi also mentioned how to do that, which you didn't
Reply #10 Thursday, April 30, 2009 6:29 AM
I'm still waiting for an "archive all" option... It's a huge hassle archiving the lot of the apps available. 
Reply #11 Thursday, April 30, 2009 6:36 AM
Just a thought... Couldn't the renewal reminder include an option to archive all available apps?
"You have n days left on your subscription. If you don't renew the subscription we suggest that you archive all applications for (re)installation later. [Archive] [Renew] [Remind me later] [Dismiss]"
... or something.
Reply #12 Thursday, April 30, 2009 12:02 PM
"You have n days left on your subscription. If you don't renew the subscription we suggest that you archive all applications for (re)installation later. [Archive] [Renew] [Remind me later] [Dismiss]"
... or something.
or nothing.
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Reply #1 Monday, March 30, 2009 8:26 AM
It's best if you e-mailed support@stardock.com, and they will be able to assist you.
Moved to support.