downloading subscriber blinds

Thursday, February 26, 2009 by gmc2 | Discussion: Stardock Support General

I've attempted to download a blind from the subscriber only area but nothing happened. the page shows my subscriber information and expiration date and time (to the second no less) but won't let me download.

NO impulse, NO flash and NO third party cookies allowed in this browser set-up.

DrJBHL
Reply #1 Thursday, February 26, 2009 8:43 AM

I learned this lesson yesterday, gmc2...use internet explorer to download (bet you're using FF3). Let me know if this solves the problem.

gmc2
Reply #2 Thursday, February 26, 2009 8:59 AM

DrJBHL
I learned this lesson yesterday, gmc2...use internet explorer to download (bet you're using FF3). Let me know if this solves the problem.

ah, but I am using IE7 to attempt this. how you doing Seth?

Island Dog
Reply #3 Thursday, February 26, 2009 9:13 AM

I don't see any issues in IE7.  You should log off, clear your cache and cookies, and try again.

Cavan1
Reply #4 Thursday, February 26, 2009 9:44 AM

(bet you're using FF3)

 

FF 3.0.6 here, never have any problems downloading from subscriber resources page.

gmc2
Reply #5 Thursday, February 26, 2009 1:26 PM

clear your cache and cookies, and try again.

the only problem there is the other sites for which I have access cookies also, but... I understand what you're saying.

and a technical question; why don't cookies get updated when something changes???

gmc2
Reply #6 Thursday, February 26, 2009 1:48 PM

didn't work. I also am unable to rate skins when using IE7. However, I can do both when using safari which has different security settings, so, let's try this from a different perspective.

are subscriber only skins and rating privilages accessed via wincustomize.com?

are cookies delivered via wincustomize.com?

do either of these two privilages require the use of flash?

just to mention. I have to use safari to upload skins as I believe that my security settings (and not using flash) impact the process.

Island Dog
Reply #7 Thursday, February 26, 2009 1:58 PM

Flash is required to upload skins and images.  However, only Flash 9 is supported because Flash 10 is breaking the upload process.

WinCustomize does use cookies, so you will need those enabled.

 

DrJBHL
Reply #8 Thursday, February 26, 2009 2:01 PM

Greg...I couldn't download the skins with Opera (my fave browser)...but when I switched to ie7 went slickly. Are you on Vista, or XP? I'm on Vista (grrr).

Doing fine, howz bayou? (LOL...in honor of Mardi Gras).

Here's a link to Flash Player 9: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14266&sliceId=2

gmc2
Reply #9 Thursday, February 26, 2009 3:21 PM

Island Dog
Flash is required to upload skins and images.  However, only Flash 9 is supported because Flash 10 is breaking the upload process.

WinCustomize does use cookies, so you will need those enabled.

 

O...kay, do I need flash to download from the subscriber area then? Are cookies for subscriber areas sent via wincutomize. com or from another *.com?

Are you on Vista, or XP?

XP. SP2, you know, it does seem that all the hype for vista was premature.

Shirley
Reply #10 Friday, March 6, 2009 12:12 AM

Cookies for WinCustomize should be from wincustomize.com, so if you can't afford to lose all your cookies then clearing the ones for it(wincustomize.com) should do the trick.

Wizard1956
Reply #11 Friday, March 6, 2009 12:21 AM

it does seem that all the hype for vista was premature

You may not think so if you actually used it.If I wanted an outdated OS,I would have bought an old computer. Just an old farts opinion,of course.

PuterDudeJim
Reply #12 Friday, March 6, 2009 12:23 AM

I still like XP better...OLD FART!!  But I am stuck with vista, so I make do...

Wizard1956
Reply #13 Friday, March 6, 2009 12:32 AM

Cookies for WinCustomize should be from wincustomize.com, so if you can't afford to lose all your cookies then clearing the ones for it(wincustomize.com) should do the trick.
If you use CCleaner,it has the option to only clear cookies you don't want to keep. Scan first,then go to Tools,Cookies,and select the keepers.

gmc2
Reply #14 Friday, March 6, 2009 12:52 PM

You may not think so if you actually used it.If I wanted an outdated OS,I would have bought an old computer.

you're correct, I don't use it and just thinking out loud here; I don't remember a time when manufacturers offered you your choice of two OS?

gmc2
Reply #15 Friday, March 6, 2009 12:53 PM

Wizard1956

Cookies for WinCustomize should be from wincustomize.com, so if you can't afford to lose all your cookies then clearing the ones for it(wincustomize.com) should do the trick.If you use CCleaner,it has the option to only clear cookies you don't want to keep. Scan first,then go to Tools,Cookies,and select the keepers.

I can only speak for IE where one is allowed to make exceptions to accept cookies from specific sites. I block first and third party cookies but do have some allowances, wincustomize being one of those.

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