Upload Failure - Preview Image
Not uploading preview image of DX Theme...
Sunday, January 4, 2009 by Lumic | Discussion: WinCustomize Site Issues
I recently tried to upload a theme, but it kept giving me error messages. It stated that the preview image was invalid, and I should check the file extension.
I'm using:
...upload2.aspx
Google Chrome
Paint.NET saved .JPG - '95' default quality
1280x800 resolution preview image
Any ideas what's wrong?
Reply #2 Sunday, January 4, 2009 9:08 PM
I'm curious...what's your file size for the theme?
I am unable to upload anything over 28mb in size...it hangs up on uploading the picture. I tried both upload pages, 2 different PC's and 4 different browsers. I was able to upload 4 dreams that were below 29mb in size so I don't think it's my machines.
Reply #5 Sunday, January 4, 2009 10:07 PM
Make sure you using Flash 9, and as Lantec said, try another browser as Google Chrome is not officially supported.
Reply #6 Tuesday, January 6, 2009 1:23 AM
Tailsgirl - I will try that, because when uploading it changed the preview image name to a random code of numbers. It is in lower case, only caps'd for the post.
CarGuy1 - a DX theme can't be that big
it's only 9mb or so.
Lantec - Chrome has uploaded all my previous themes, though only through '...upload.aspx'. I forgot to mention I tested on FF 3.0
ID - I will try Flash...if I am using Flash 10, do I just install 9 to downgrade?
Reply #7 Tuesday, January 6, 2009 1:27 AM
Sin, yep it adds quite a few numbers onto the image name, so clear your cache as well, rename, then upload again ![]()
Hopefully, it will work ;
Reply #8 Tuesday, January 6, 2009 1:59 AM
Same thing was happening to me. If I try to upload the 1600x1200 image I get an error code but it will take the 1280x1024 of the same image, Go figure! I tried with both IE7 and Firefox.
![]()
Reply #9 Thursday, January 8, 2009 3:15 AM
Thanks Tailsgirl & Frankief, I will take your advice
Reply #10 Monday, January 12, 2009 10:24 AM
Oh yea! Thanks guys - after checking everything, IE7 worked where Chrome & FF didn't.
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Reply #1 Sunday, January 4, 2009 8:57 PM
I had a similar problem not long ago, and I simply renamed the preview image, and then the upload worked, I have NO idea why lol, give it a shot hon, ya never know
Edit: Not sure if it matters, but try .jpg as lower case?