Fences not showing in Impulse
Thursday, December 11, 2008 by JoDa | Discussion: Stardock Support General
Impulse updated itself, then crashed. I uploaded the full install, installed it, it now works but doesn't show Fences which I already have installed.
Reply #2 Thursday, December 11, 2008 11:34 AM
Thanks Zubaz, you are right, Fences is not among my registered products which is suprising since it was before the update. Maybe I did something wrong. How should I correct this?
Reply #3 Thursday, December 11, 2008 11:56 AM
click on teh ? in the upper right of Impulse adn choose teh look up Serieal # option. It'll be sent to you.
Reply #4 Thursday, December 11, 2008 1:18 PM
JoDa, that's wierd, I do see it on your account. You've tried reloading Impulse once after it loaded & connected, I imagine? (E.g. it updated...let it connect & pull down new data, then restart it.) It should definitely be showing for you, even regardless of being installed or not.
One random thing that probably won't help but would be helpful from a diagnostics step, head to "%allusersprofile%\Stardock\Impulse\data\public" and erase all the loose XML files in that folder. (you can leave the subfolders alone).
Thanks..
Reply #5 Thursday, December 11, 2008 1:22 PM
Reply #6 Thursday, December 11, 2008 1:36 PM
Here's something interesting. I got my registration # for Fences from Look up Serial #s. I went to load it in using the Add Registration and I couldn't find Fences under Desktop or any other category. Needless to say I couldn't get any further. Weird!!
Reply #7 Thursday, December 11, 2008 1:42 PM
Thanks you guys. Impulse just relogged in on its own (I'm assuming you did that) and Fences is now there.
Reply #8 Thursday, December 11, 2008 2:44 PM
JoDa: goodie 
Zubaz, looking into it, no looks like that step isn't in the resetdata. Should add..
Reply #9 Thursday, December 11, 2008 11:52 PM
Hi there JMB, any ETA as to when Fences will be released to the public? I signed up for the Beta more than a month ago, but never got in. 
Reply #10 Friday, December 12, 2008 2:52 PM
I fixed an issue on your account. If you refresh Impulse you should now find fences under MyDesktop for you. As a Object Desktop Subscriber you would have always had access to this once the beta became live. Please let me know here or through support@stardock.com if you have further troubles.
Reply #11 Saturday, December 13, 2008 12:22 AM
Thanks a lot Seabass. Fences is showing now! And here I was wondering why everyone seemed to have access to fences... 
aufisch goes and quickly adds shortcuts to her desktop.
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Reply #1 Thursday, December 11, 2008 10:30 AM
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