Account expired in October
Friday, December 5, 2008 by wrigleys | Discussion: Stardock Support General
okay my account expired in October and then today my computer decided to mess up resulting a hardcore level 3 format. My question is since the account is expired can i go back to impluse or whatever to download the build of the object desktop software i used, like iconpackager and windowblinds, or i just have to renew?
Reply #2 Friday, December 5, 2008 5:07 AM
I know in SDC it used to offer you the most recent point release when your account expired. I'm not sure if impulse does the same as well.
Reply #3 Friday, December 5, 2008 6:09 AM
thanks for the input guys..just checked sdc and that doesnt work, shows everything i had as shareware.i didnt know we could archive installs but i will contact stardock if anything could be done
Reply #4 Friday, December 5, 2008 9:19 AM
Wrigleys - I can provide you with an update package that occured previous to your subscription running out. We do this in increments from time to time for just this reason. If you write into [email protected] I'll link to you the archive and the means/instructions on how to restore it.
Reply #5 Sunday, December 7, 2008 1:11 AM
thanks seabass, i emailed support and they provided me what you are offering and it worked....thanks again guys
i cant stay skinless
Reply #6 Monday, December 8, 2008 4:34 PM
Understood, I'm glad it worked for you.
Please note that the renewal purchase is much less than the initial purchase. While your subscription to Object Desktop is running you get all of the major software updates for free and any new programs that are included in the bundle. If you have any questions about upgrading please let [email protected] know and they will help you out. If you have any further support questions just let me know!
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Reply #1 Friday, December 5, 2008 5:04 AM
I assume you didn't archive the installs?
I think if you contact [email protected] they may be able to assist.