Impule and Sound Packager
Thursday, November 13, 2008 by DrJBHL | Discussion: Object Desktop
I'm getting "Error Retrieving Data" message when trying to update SoundPackager, Theme manager updated w/o any problems.
Info:
WindowBlinds version : WindowBlinds 6.3 (build 110 x86 - Vista Edition)
WindowBlinds is installed correctly on this PC
WindowBlinds appears to be activated on this PC
(Generic PnP Monitor) 1 is attached to NVIDIA GeForce 8400M GS
Wblind.dll 2008/09/22 16:59:20
Wbsrv.dll 2008/09/22 16:59:22
Wbconfig.exe 2008/09/09 18:46:32
Wbload.exe 2008/04/28 10:35:14
Wbhelp.dll 2008/04/28 10:35:07
Tray.dll 2008/04/28 10:35:21
Wbload.dll 2008/04/28 11:34:28
Also, my 'Score' is 3. How does one improve that?
My thanks for any help offered!
Reply #2 Thursday, November 13, 2008 9:24 PM
I'm getting the same thing but mine is on XP WindowBlinds version : WindowBlinds 6.3 (build 68 x86)
WindowBlinds is installed correctly on this PC
WindowBlinds appears to be activated on this PC
Your machine supports per pixel borders on WindowBlinds skins.
(Plug and Play Monitor) 1 is attached to ATI Radeon HD 3850 AGP
Wblind.dll 2008/10/17 15:12:20
Wbsrv.dll 2008/09/16 07:31:42
Wbconfig.exe 2008/09/09 18:46:32
Wbload.exe 2008/02/14 11:05:14
Wbhelp.dll 2007/08/27 10:54:07
Wbui.dll 2007/12/01 16:43:05
Tray.dll 2007/09/12 16:58:21
Screen.exe 2008/06/13 10:24:09
Reply #3 Friday, November 14, 2008 10:36 AM
Thanks, Seabass! Not fixed yet. Not complaining...just updating (LOL).
DrJ
Reply #4 Friday, November 14, 2008 11:27 AM
Both of you, please go into the Stardock Orb and click off 'Show Pre-Release..'. The update you are seeing is likely the beta which is not available though it is listed. After that Impulse will likely show that the product is installed. Please let me know if this is the case for both of you.
Reply #5 Friday, November 14, 2008 11:46 AM
Did as you asked, sir. The "Show Beta" was indeed checked. I unchecked it and closed Impulse then reopened it and "there waren't nuttin' thar!"
I conclude that you're right and this was a Beta not ready for download.
Doc smiles and says,"Thank you Seabass!".
Reply #7 Friday, November 14, 2008 2:45 PM
Another update to that. The beta has been republished and should be working now. You might see little quick updates after the first update. If the only change in the number of the update is in the last group of numbers it isn't a content update, just an Impulse/developer update. If you like you can now get the beta of Sound Packager with out issue.
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Reply #8 Friday, November 14, 2008 2:49 PM
I use XP SP2 and Sound Packager updated perfectly through Impulse. I am however getting that error about the MyColors AMD Game Desktop. I have already registered my key in Impulse.
Reply #10 Friday, November 14, 2008 4:02 PM
angus1949 - check to see if the serial number is listed in the registry menu of Impulse (the key icon in the top right corner). If it is try clicking the Stardock Orb > Other preferences > folders > reset data... and then let Impulse do its thing. See if that does not clear it for you.
Reply #11 Saturday, November 15, 2008 1:42 AM
Latest beta build of SoundPackager > Activation Error (stage 4) > "The Windows install/application ID pair does not match - Do you wish to reactivate?" > Yes > Doesn't work
My license > ObjectDesktop Ultimate
Reply #12 Saturday, November 15, 2008 8:35 AM
My license > ObjectDesktop Ultimate
Same thing here, and I also have Object Desktop Ultimate (that does not expire until February). Sound Packager doesn't seem to like my registration code after I updated it through Impulse.
Reply #13 Monday, November 17, 2008 10:13 PM
I was able to replicate this at home with my own install once. Uninstalling and reinstalling the application helped but I sense that it is just a work around. I will be doing a follow up with our testers in the morning to find out if anything in the last publishing might have gotten messed up or missed. Sorry for the trouble guys. Any new details please let me know. Also give the uninstall, restart, reinstall a good try just to be sure.
Reply #14 Wednesday, November 19, 2008 1:53 PM
Not fixed in the final build.
Edit [11-21-2008]: The problem is gone, thanks!
Reply #15 Tuesday, November 25, 2008 5:09 PM
Edit [11-21-2008]: The problem is gone, thanks!
Glad to hear it! If anyone has the same troubles still please make certain to uninstall Sound Packager and restart your machine before reinstalling it again. Clearing the cache helps a great deal. Let us know if it persists after that!
Reply #16 Tuesday, November 25, 2008 5:44 PM
Seabass how about this for a problem.
I updated Sound Packager with no problem. The program just won't open up, gets about 75% loaded and stops and give an error message that it encountered a problem and needs to shut down. Thinking this was somehow releated to the recent update to Theme Manager I uninstalled both ran CCleaner and reset data in Impulse and rebooted. Reinstalled Sound Packager first, still won't load the program. Reinstalled Theme Manager and opened it. Went to Applications and clicked Sounds. You will love this, I was able to change Sound Packages but Sound Packeger won't open.
Is that wierd or something? ![]()
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Reply #1 Thursday, November 13, 2008 4:31 PM
I was able to replicate that issue and I have reported it up to the developers.
The score is the number score that Vista has given your machine hardware. You would have to improve portions (likely the ones scoring the lowest) to improve the Vista score.