Installation Fails to Start (Impulse)
Thursday, November 6, 2008 by Aesir Rising | Discussion: Fences Beta
I have Impulse installed, along with several games and apps purchased through Impulse. For this reason, I skipped Step 1 of the installation instructions received in email.
I successfully registered the Fences reg key, and verified that the reg information saved by closing Impulse, re-opening it, and checking to ensure that it still displays something akin to:
Fences [email protected] LotsOfSerialNumbers noneForExpirationDate
That takes care of Step 2 and 3 of the emailed installation instructions. Now, the emailed installation instructions didn't actually describe how to install, but focused more on installing Impulse and registering Fences, so I may have skipped a critical undocumented step. But here's what I tried:
I tried installing four different ways:
1) My Desktop | Fences | click the big Install button
b- My Desktop | Fences | right-click the Fences icon and select Install.
III) My Desktop | Fences | double-click Fences, and select "Yes" to the prompt.
D) My Desktop | Fences | click the More Information button and click Add to Account.
The fourth way results in, "
** The product you are requesting is not available for free registration.
-- [11/6/2008 1:33:48 PM] ----------------------------------------------------
Context: Impulse: WebService: ValidateAccount
Message: (Result: 0 - Success)
Build #: 272
-- [11/6/2008 1:35:05 PM] ----------------------------------------------------
Context: Error Installing
Message:
Build #: 272
Exception: The path is not of a legal form.
Stack Trace:
at System.IO.Path.NormalizePathFast(String path, Boolean fullCheck)
at System.IO.Path.GetFullPathInternal(String path)
at System.IO.DirectoryInfo..ctor(String path)
at Stardock.Central.Common.Utils.IsValidInstallFolder(String installPath)
at ez.c(ApplicationInfoEx A_0)
at ez.l(Object A_0, EventArgs A_1)
The above sign-on and subsequent error repeats in the log, ostensibly for each attempt at re-logging into impulse and for each attempt at installation of Fences. Personally, I think the problem is that the path is not of a legal form. Any attorneys involved in the Fences beta that can help sort out this illegal path form? TIA.
Reply #3 Tuesday, November 11, 2008 1:47 PM
Out of curiosity, are you using a non-English version of Windows?
Reply #4 Thursday, November 13, 2008 10:04 AM
No, enUS version of 32-bit XP Pro SP3.
If your question is prompted by a need to track down some issue with Windows installs, I can say that my original install disk is XP Pro (initial release, OEM) and during my last (relatively recent system rebuild I used nlite to repackage it, along with service packs, and minus some 'cruft'. If you are interested from a troubleshooting/testing perspective and need more information about exactly what my system is in terms of OS, apps, configuration, drive/volume layout, etc. please let me know.
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Reply #1 Tuesday, November 11, 2008 12:54 PM
Just wanted to close this out. Impulse client updated itself today and I was able to successfully install Fences afterwards.