DesktopX stops working

Sunday, September 14, 2008 by CMDRConard | Discussion: Help

After working for a short period of time, DesktopX stops working and I get a a message saying "DesktopXBuilder.exe has stopped working". I unistalled, reinstalled, rebooted, did everything that the support guy told me to do. Anyone have thoughts?

BigDogBigFeet
Reply #1 Monday, September 15, 2008 1:15 AM

Have you cleared the DesktopX cache?

CMDRConard
Reply #2 Thursday, September 25, 2008 4:05 PM

yes, and thanks for the reply. Actually FINALLY got someone from tech support to reply to my emails and they straightened it out.

ZubaZ
Reply #3 Thursday, September 25, 2008 4:21 PM

yes, and thanks for the reply. Actually FINALLY got someone from tech support to reply to my emails and they straightened it out.
In case someone else has your problem . . what did you do?

CMDRConard
Reply #4 Thursday, September 25, 2008 10:03 PM

They sent me a zapper program to completely wipe the programs, then I had to re-load DesktopX. It's been working well since then. This is the link they sent me for the zapper program.

 

http://sd.stardock.com/mike/apps/odnt_zapper.exe

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