Support is back!
Monday, July 7, 2008 by DorkCoffeez | Discussion: Stardock Support General
So we are back after the long weekend all reset and willing to do battle with the evil forces of bugs, hailed by the overlord of Fail, Master of the..... sorry I spent a long time catching up on video games this weekend.
Anyway Support is back and on track. However over the course of 4 days we recieved just less than a thousand emails. If you are one of these people do NOT write in asking for a response! This will reset your ticket time and send you to the end of the queue you are in to only wait longer! We will be pounding as hard as we can to clear this build up and shoud return to normal conditions by the middle of the week.
Sorry for the delay folks! Good to be back.
ZubaZ
Reply #3 Monday, July 7, 2008 12:16 PM
Reply #3 Monday, July 7, 2008 12:16 PM
Thanks for keeping us informed Seabass. As usual, exceptional service and communication.
wulfn1
Reply #4 Monday, July 7, 2008 12:30 PM
Reply #4 Monday, July 7, 2008 12:30 PM
I love that image... what's it usually for?
and thanks for coming back! I know how hard it is to get motivated after a long weekend!
and thanks for coming back! I know how hard it is to get motivated after a long weekend!
HG_Eliminator
Reply #5 Monday, July 7, 2008 1:07 PM
Reply #5 Monday, July 7, 2008 1:07 PM
only a few thousand??? Il have to get my "False Bug report" bot working properly again..it seems to be slacking off.. 
good to see yas back
good to see yas back
ZubaZ
Reply #6 Monday, July 7, 2008 1:32 PM
Reply #6 Monday, July 7, 2008 1:32 PM
I love that image... what's it usually for?
It was created by our very own Seabass just for support stuff. He's not jsut a one-trick peony. Check it out here: https://esupport.stardock.com/
wulfn1
Reply #8 Monday, July 7, 2008 1:44 PM
Reply #8 Monday, July 7, 2008 1:44 PM
thanks zu, but it just doesn't have as nice a look on that page, it's too small to notice the detail that went into it.
really like that. would be cool to have a whole set that looked like it.
hmmm looking at it again it might not be smaller, just looks better on this page*Shrug*
really like that. would be cool to have a whole set that looked like it.
hmmm looking at it again it might not be smaller, just looks better on this page*Shrug*
DorkCoffeez
Reply #9 Monday, July 7, 2008 2:10 PM
Reply #9 Monday, July 7, 2008 2:10 PM
Right then! This might be too big but the heck with it.
eieio
Reply #10 Monday, July 7, 2008 8:53 PM
Reply #10 Monday, July 7, 2008 8:53 PM
Seabass, did Zubaz just call you a multi-faceted flower? 
Glad you're back.
Glad you're back.
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Reply #1 Monday, July 7, 2008 10:16 AM