How long after paying for subscription do things start to work

Saturday, June 28, 2008 by xultar | Discussion: Stardock Support General

I paid for a subscription yesterday evening but nothing has been updated to my account?
When should I expect things to kick in?
x
butch123
Reply #1 Saturday, June 28, 2008 7:45 PM
Hi...you should receive an email with all the pertinent information included. Seeing this is the weekend it will probably be Monday....    
T-Man
Reply #2 Saturday, June 28, 2008 7:48 PM

Turra,

I do not see a purchase for the subscription under this account.  Perhaps you used a different account?

If you used a different account then you have two options:

1) Cross reference your two accounts together by following the instrucations at: https://www.wincustomize.com/crossref.aspx

2) Contact support@stardock.com and ask them to merge your two accounts together.  If you do please provide email address for both accounts so they know which accounts to work with.

xultar
Reply #3 Tuesday, July 1, 2008 7:40 PM
Thanks T Man, everything is working great now!

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