What's Wrong With WinCustomize?

Yes, we want your complaints!

Tuesday, February 12, 2008 by Zoomba | Discussion: WinCustomize News

This March, WinCustomize turns 7.  For seven years the site has grown in terms of visitors, bandwidth, quantity of skins etc.  And the site itself has gone through several revisions in that period.  Today, we're on the 5th iteration of WinCustomize, and on the whole it still bears a striking resemblance to that first site launched back in 2001.  For good or ill, a lot of the decisions that went into that first site determine direction to this day.

While there have been a lot of improvements, there are probably a lot of places where we've failed to meet expectations.  WinCustomize 2007 was focused on a solid foundation, code that was stable and expandable.  Now we're in a position to focus on the UI and the presentation more, to improve the user experience dramatically.  This is where you come in.

About a year ago, we sought your opinions on how Stardock had failed the community.  Your comments on what you felt we could be doing better has helped us make a lot of changes and improvements to our products.  Well, we want to try that again, only this time specifically with WinCustomize.  We want to know what doesn't work, what sucks, what you hate, what you want fixed about WinCustomize.  We are looking for very specific critiques of the site, it's functionality, layout, user interface etc.

This thread is about critiques, it's not about defending the site, it's not about telling us how much you like the site.  If we are going to improve the site in the future, we need a very clear picture of what is broken and needs to be fixed.

A week from today, I will be going through the comments on this thread and compiling a master list of complaints and critiques.  We will use this list when we start the requirements and design work for the next WC update later this year.

First Previous Page 7 of 8 Next Last
ZubaZ
Reply #121 Friday, February 15, 2008 11:25 AM
The security feature for sending PMs seems broken. More times than not, it will mistakenly tell me I have typed the letters incorrectly. Granted, I may get it wrong occasionally, but not 9 of 10 times!
When replying to a PM . .any characters work. 
aufisch
Reply #122 Friday, February 15, 2008 12:02 PM
The security feature for sending PMs seems broken. More times than not, it will mistakenly tell me I have typed the letters incorrectly. Granted, I may get it wrong occasionally, but not 9 of 10 times!
When replying to a PM . .any characters work.


Yep, but create a new one and you it always take a second try. As if the system tries to overcompensate.
Disturbedcomputer
Reply #123 Friday, February 15, 2008 1:06 PM
To Zubaz

CursorXP back on the list of skins you can go to.
Click the edit link on the sidebar gallery list


did that and it was not in the list, I just see CursorFX

thanks for this link as for I do not see the one at the bottom of the forums
and List of all WC user names..
Link at the bottom of the forum pages: https://www.wincustomize.com/sites.aspx


ZubaZ
Reply #124 Friday, February 15, 2008 1:13 PM
did that and it was not in the list, I just see CursorFX
CursorFX uses all teh skins that CXP did . . so they are the same (for CFX).  For CXP users, a tag that indicates some skins are CFX only might be a good thing.

Chef Garry
Reply #125 Friday, February 15, 2008 1:23 PM
Would be nice if they were actually using our local time


That I'd like!
SkindowsXP
Reply #126 Saturday, February 16, 2008 6:07 PM
I would like a edit post option in the forum. Sucks when you make type-os but youre completely stuck with it.
Lantec
Reply #127 Saturday, February 16, 2008 6:13 PM
I would like a edit post option in the forum.


Look at your last post and there should be an edit button at the top right next to Reply * Quote. Only works if you use it before someone else posts to the thread tho.......

Edit....see!
Bebi Bulma
Reply #128 Saturday, February 16, 2008 6:35 PM
You can't edit once someone has replied after you. And I agree, I think it sucks. No other forum I'm at has this babysitting feature. When we edit our posts, it just adds a small line at the bottom that says who edited it, when, and why. OR, if we *all* can't be trusted, at least give people who have worked their way up the ranks the ability to edit their posts anytime.
kona0197
Reply #129 Saturday, February 16, 2008 6:46 PM
I am on 8 meg Broadband and pages still load like on dialup , even with regular cache cleaning, Trusted Sites etc ...
~ ~ may be it could be a bit faster to load pages ...


I second that. This site takes forever to load and I'm on an 8 meg connection as well.
Lantec
Reply #130 Saturday, February 16, 2008 6:48 PM
I can't agree Bebi.

The posts that follow are in reply to those that went before. If I posted #10 and you post #13 in reply to something I said then I later completely change my post, yours may become either nonsensical or off-topic and then you would need to edit and the person who replied to you in #20 would need to edit and so on, so on......The way it currently is gets my vote.

If you have spelling concerns (Zubaz) try Firefox.....it has a built in spell-checker.
Bebi Bulma
Reply #131 Saturday, February 16, 2008 7:46 PM

I can't agree Bebi.

The posts that follow are in reply to those that went before. If I posted #10 and you post #13 in reply to something I said then I later completely change my post, yours may become either nonsensical or off-topic and then you would need to edit and the person who replied to you in #20 would need to edit and so on, so on......The way it currently is gets my vote.

If you have spelling concerns (Zubaz) try Firefox.....it has a built in spell-checker.

Hence my suggestion about people who have worked up the ranks get to edit their posts. I just find it really sad that we can't be trusted to be mature adults when we post. At sites where the user base is much younger I haven't seen any problems like that.
Fuzzy Logic
Reply #132 Saturday, February 16, 2008 7:51 PM
I agree. There's no way a post should be allowed to be altered once a reply has been given.
Lantec
Reply #133 Saturday, February 16, 2008 7:54 PM
I just find it really sad that we can't be trusted to be mature adults when we post.


Hence the need for Moderators.....
ZubaZ
Reply #134 Saturday, February 16, 2008 8:57 PM
I agree that the current system of not allowign editing should stand.

Better to post again with "corrected" text than to have teh possibility to abuse.
Jafo
Reply #135 Sunday, February 17, 2008 6:08 AM

The problem with editing posts is that history gets rewritten 'too easily'.  I don't think it's an issue of 'trust' as much as it is an issue that it can be a temptation or at least too much of a safety net for the preferred option....that people think enough about what they post before they post.

The real world doesn't come with an eraser, so I don't see why these forums should...

BTW....other sites with the edit feature....how can you really be sure there IS no issue....when the comments can be/have been edited? 

Handy to eradicate proof....

Philly0381
Reply #136 Sunday, February 17, 2008 11:04 AM
I totally agree with having limited time to change or correct your reply to a post. Know that I have on several times deleted my reply due the "emotions of the moment" causing me to type anything of pratical use.

Now having said that, why can the author of the original post go back at any time and be able to correct, add, delete or totally change their origianl post that people are repling too? Most of us have gone back and changed the title to see if it will generate more replies. Come on admit it, some of you have done it. I'm not sure if there is any kind of limitation apply there, but in my thinking it should be similar to chaning your reply. Once the first reply is posted you shouldn't be able to go back and change or even edit anything in the original post.

Oops, now I can think of many situations where that may well cause a problem.   
Cavan1
Reply #137 Sunday, February 17, 2008 11:10 AM
I second that. This site takes forever to load and I'm on an 8 meg connection as well.


I third this, this page which is just text, avatars and the odd smiley, just took 17.5 seconds to load on a 5 meg ADSL, with it being cached. Cleared cache and it took 29.562 seconds to load. FF 2.0.0.12. Fasterfox set at Optimized. It is even slower using IE7.
PCPrincess
Reply #138 Sunday, February 17, 2008 11:42 AM
Along with the irritating closeness of the star rating next to the download button as mentioned above, I'd have to say the speed of page loading has to be the most frustrating issue. As an active Wincustomize peruser since 2001, it wasn't until just this month that I installed Stardock Central. Many new visitors to the site will browse the old-fashioned way. If the site is easy to load and contains many skin images per page, I think you'll keep new visitors coming back!
Bebi Bulma
Reply #139 Monday, February 18, 2008 4:50 AM
When viewing the main gallery page, the thumbnails only show the top left corner of the previews. Same when viewing a user's WC site. Go into an individual library/user gallery and it shows the entire preview. Also, last I remember, when a user hasn't created their own WC site, and when you view their gallery, it doesn't show the library icons on the previews (can't think of an example page at the moment).
HG_Eliminator
Reply #140 Monday, February 18, 2008 7:25 AM
The Forums need a navigation bar or at least a "Home" button at the bottom, as it gets annoying having to scroll back up to the top to navigate away from a page you are finished reading.

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